Manager, Customer Success Managers
Remote regions
EuropeBenefits
Unlimited PTO
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About the Role:
- Mentor and enable the team to exceed company growth and retention forecasts.
- Manage a team of highly motivated, customer-focused CSMs to manage account health and care.
- Ensure CSMs exceed expectations in core knowledge, communication, and execution.
What You'll Bring:
- Proven track record in software/technology sales, consulting, or customer success.
- Proven ability to develop strategies, translate them into initiatives, and track successful delivery.
- Ability to collaborate across the organization and with external stakeholders.
How GitLab Supports You:
- Flexible Paid Time Off and Team Member Resource Groups.
- Equity Compensation and Employee Stock Purchase Plan.
- Growth and Development Fund and Parental Leave.
GitLab
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and accelerate digital transformation. Over 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship software faster, with a high-performance culture driven by values and continuous knowledge exchange.