Build and own enterprise-wide account plans aligning Fieldguide's value with customer outcomes.
Serve as a trusted advisor, facilitating executive business reviews and strategic partnerships.
Orchestrate cross-functional teams to remove blockers and accelerate customer momentum.
Fieldguide builds software for the world's largest CPA firms, automating audit, advisory, and tax work to establish a new state of trust for global commerce. The company is a growth-stage startup backed by top investors like Goldman Sachs, with an inclusive and supportive culture that values diversity and team growth.
Lead the full implementation lifecycle for Clariti's most complex customer deployments.
Translate complex customer requirements into practical, scalable configuration solutions.
Serve as the primary functional point of contact, building trust through deep product knowledge.
Clariti empowers governments to deliver exceptional citizen experiences. It is a high-growth SaaS organization that values continuous learning and customer focus.
Build and own enterprise-wide account plans aligning Fieldguide’s value with customer outcomes.
Serve as a trusted advisor to executives and facilitate strategic business reviews.
Orchestrate cross-functional teams to remove blockers and accelerate customer momentum.
Fieldguide builds software that automates and streamlines assurance and audit work for cybersecurity, privacy, and financial auditors. They are a remote-first startup backed by top investors, with an inclusive, driven, and supportive culture.
Lead remote software implementation projects from kickoff through successful go-live, managing customer activities, schedules, and deliverables.
Conduct discovery sessions, configure the FieldConnect platform, and coordinate ERP integration, testing, and production readiness.
Deliver train-the-trainer sessions, develop customer training materials, and drive customer adoption for a successful launch.
Cordance is a holding company that acquires and grows vertically focused B2B SaaS companies through long-term tactical and financial guidance. They are a team of experienced operators and subject-matter experts passionate about software and building businesses.
Own a portfolio of roughly 20 concurrent implementations for Kojo's largest customers, scoping requirements and timelines with stakeholders.
Sequence product training by persona and travel in person across North America when needed.
Use AI-assisted analysis to catch customer signals and emerging themes before they become risks.
Kojo is a construction technology company making buildings cheaper and easier to build by transforming how commercial construction companies buy materials. Founded in 2018, we are one of the fastest-growing construction tech companies with 600+ contractors purchasing over $5B in materials annually on our platform.
Plan and oversee projects to ensure customer success, managing resources, budgets, and timelines.
Align with customer executives and build relationships, assessing satisfaction and addressing risks.
Advocate for the Hiring Success methodology, prepare status reports, and manage project health.
SmartRecruiters is a cloud-based enterprise recruitment software platform that helps teams attract, select, and hire talent. With 4,000 customers including Bosch and LinkedIn, the company offers a collaborative, remote-friendly work environment and values promotion from within.
Own the customer implementation journey as project manager for enterprise accounts, building project plans and tracking milestones.
Communicate across multiple stakeholders including executive sponsors, administrators, and end users to drive accountability.
Facilitate structured onboarding with kickoff meetings, process reviews, and training sessions tailored to firm needs.
Karbon is the global leader in AI-powered practice management software for accounting firms. They are a well-funded, globally distributed team with a people-first culture, certified as a Great Place to Work and listed on Fortune's Best Small Workplaces.
Lead a team of Implementation Managers to guide clients from signed contract through full activation, meeting target activation rates.
Provide hands-on coaching, resolve escalations, and coordinate with Sales, Operations, Product, Legal, and Client Success.
Set and track KPIs like activation rates, CSAT, and TTV, using dashboards to drive continuous improvement.
Second Nature built the world's first Resident Experience Platform that makes resident onboarding, resident services, and ancillary revenue effortless for property managers. They are a team of 200+ passionate, creative people who strive to make a difference each day, creating the ultimate Triple Win for residents, property managers, and investors.
Own the customer relationship end to end, leading deployments, building success plans, and running EBRs to drive measurable business outcomes.
Monitor customer health and adoption metrics, proactively identify risks, and partner with Account Executives on renewals and expansions.
Document and improve onboarding processes, provide product feedback, and contribute to scaling the customer success motion.
Genspark is one of the fastest-growing AI companies in the world, growing from $0 to $250M+ ARR in 12 months with a team of ~70. We build the AI execution layer for knowledge work, serving 6,000+ business clients globally across financial services, advertising, hospitality, technology, and consulting.
Lead global enterprise customer deployment projects from post-sale kickoff through implementation and handoff to Customer Success.
Own program plans, BRDs, SOWs, and risk registers, keeping stakeholders informed weekly.
Manage third-party partner relationships and collaborate with cross-functional teams to ensure successful delivery.
Sayari provides AI-driven economic security and commercial risk intelligence using a vast database of public records. With offices globally, the company fosters a collaborative and positive culture, and is trusted by government agencies and Fortune 500 enterprises.
Act as a trusted advisor to ensure customer happiness, platform adoption, and ROI.
Build executive relationships and drive strategic account success plans.
Collaborate with internal teams to mitigate risks and secure renewals and expansion.
Abnormal Security protects critical organizations from AI-powered cybercrime using a behavioral AI platform. Over 4,500 enterprises trust the platform, which fosters a collaborative and security-focused culture.
Serve as the second escalation point for complex client issues and support executive leadership with strategic updates.
Lead and mentor the implementation team, driving high-quality planning and cross-functional collaboration.
Develop strategies to meet performance guarantees and enhance client satisfaction through proactive decision-making.
AffirmedRx is a pharmacy benefit management company dedicated to improving healthcare outcomes by bringing clarity, integrity, and trust to the industry. They foster a culture of teamwork and integrity, with a focus on clinical excellence and transparency.
Lead delivery end-to-end on Certa implementations, owning the project lifecycle from kick-off to handover.
Manage risk, scope, and governance, enforcing change control and running structured project governance.
Build strong client relationships and contribute to best practices across EMEA Professional Services.
Certa is the AI-first third-party operating system for enterprises to manage vendor risk, compliance, and ESG. They have processed over 10 million entities for 100,000+ users across 120+ countries and are backed by leading investors.
Drive end-to-end implementation projects for credit union onboarding, owning project plans, risk mitigation, and stakeholder communication.
Operate with a consultative approach, diagnosing customer needs and prescribing solutions beyond standard playbooks.
Build structure and process from scratch, holding cross-functional teams accountable to milestones and quality standards.
Clutch is a vertical SaaS company backed by Andreessen Horowitz, focused on helping credit unions provide affordable lending solutions through innovative software. The company fosters a builder's culture with high autonomy, a small to mid-sized team, and a mission to revolutionize credit union member engagement.
Lead and scale Fieldguide's APAC go-to-market organization, owning regional revenue targets and customer outcomes.
Drive cross-functional execution across sales, customer success, services, and support in the APAC region.
Build relationships with key partners and customers in the audit and advisory ecosystem, with initial focus on Australia/New Zealand.
Fieldguide automates and streamlines assurance and audit work for practitioners in cybersecurity, privacy, and financial audit. It is a remote-first company backed by top investors, with an inclusive, driven, and supportive team culture.
Build trusted customer relationships and serve as a strategic advisor to understand goals and challenges.
Develop and manage customer success plans, monitor adoption and health, and demonstrate ROI.
Own the full renewal lifecycle including pricing, negotiation, and closing, while identifying upsell opportunities.
Lightcast is a global leader in labor market insights, providing data and analytics to drive economic prosperity and mobility. The company has offices in the US, UK, Europe, and India, and is committed to diversity and inclusion.
Build relationships with your customers: manage your own portfolio, understand their businesses, and become a trusted point of contact.
Reduce customer churn: proactively contact customers at risk, understand their needs, and help bring them back.
Help customers grow: identify opportunities to increase product adoption and make Finom their primary business account.
Finom is a European tech startup developing an all-in-one financial B2B platform that integrates banking, accounting, and invoicing for entrepreneurs. With over $346 million in total funding and a collaborative, inclusive culture, they empower employees to make a real impact across Europe.
Prioritize customer satisfaction and maximize their return on investment while enhancing their overall experience.
Cultivate trust-based relationships with key decision-makers and serve as the primary point of contact for customers.
Proactively identify trends, define business objectives, and regularly assess customer progress to ensure success.
DMI is a leading provider of digital services and technology solutions for public sector and commercial clients. Recognized as a Top Workplace, DMI fosters a culture of integrity, ownership, and customer focus.