Build trust with customers. Maintain regular engagement cadences with customers through all phases of their implementation, from sales handoff to value realization.
Guide growth. Create a plan that outlines the customer’s goals with implementing Fieldguide and activities needed to meet those goals.
Build champions. Cultivate customer champions and grow their Fieldguide knowledge.

Day-to-Day:

Advocate for the customer. Be the link between the customer and Fieldguide’s Engineering, Product, Design; Customer Enablement; Sales; and other cross-functional teams.
Mitigate risks. Be proactive in identifying success risks and develop decisive action plans to mitigate them.
Measure and document progress. Document the value Fieldguide provides to our customers by detailing customer case studies, new use cases and success metrics.

Fieldguide

Fieldguide is building software to automate assurance and audit work for cybersecurity, privacy, and financial audit, enabling trust between businesses. As a remote-first company with top investors, the team is inclusive, driven, and supportive, valuing diversity and mutual growth.

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