Build relationships with your customers: manage your own portfolio, build trust through proactive conversations, and understand each customer's business and goals.
Reduce customer churn: proactively contact customers who have reduced activity or are at risk, and help bring them back.
Help customers grow: identify opportunities to increase product adoption and encourage them to make Finom their primary business account.

What Success Looks Like:

Achieve clear quarterly objectives focused on customer outcomes.
Contact assigned customers, achieve meaningful engagement, and reduce churn.
Increase customer engagement and product adoption.

What We're Looking For:

Previous experience in Account Management, Customer Success, Customer Care, Business Development, or Sales.
Excellent communication skills and confidence speaking with customers over the phone.
Strong relationship-building skills and commercial awareness, without being pushy.

Finom

Finom is a European tech startup developing an all-in-one financial B2B platform that integrates banking, accounting, and invoicing for entrepreneurs. With over $346 million in total funding and a collaborative, inclusive culture, they empower employees to make a real impact across Europe.

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