Customer Success Manager, Enterprise
Benefits
3w PTO
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Revenue Retention:
- Meet targets to ensure customers stay and renew their contracts.
- Structure contract terms and pricing to drive business objectives.
- Focus on annual renewal dollars and retention of a specific book of accounts.
Adoption and Upsell:
- Help organizations deploy and adopt Pushpay to drive giver engagement.
- Sell additional products and features to expand revenue.
- Provide product training and assistance to ensure customer success.
High Sales Activity:
- Work with hundreds of customers through a high volume of calls and emails.
- Manage the full-cycle renewal process from prospect to close.
- Travel for on-site meetings to build customer relationships and increase value proposition.
Pushpay
Pushpay helps organizations and communities come together and stay connected through a suite of mobile apps, management software, and giving technology. The company has 550 teammates, supports over 10,000 customers, and has processed over $15 billion in charitable giving, with a culture that values diversity and inclusion.