Enterprise Customer Experience Manager

Prospyr

Remote regions

Global

Benefits

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About the Role:

  • Own the success of Prospyr's largest enterprise customers by driving adoption, retention, and expansion.
  • Serve as the primary relationship owner, building deep understanding of customer goals and workflows.

What You'll Own:

  • Enterprise customer relationships, executive communication, and strategic planning.
  • Adoption of Prospyr's capabilities across scheduling, payments, and AI.

What Success Looks Like:

  • Strong retention, GRR, and NRR growth.
  • Proactive risk identification and customer advocacy internally.

Prospyr

Prospyr provides a comprehensive platform for healthcare and medical aesthetics practices to manage their operations. The company is a growing SaaS organization with a focus on customer success and innovation.

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