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Client Engagement & Adoption:
- Build and implement a scalable engagement strategy that fosters user adoption and engagement for your portfolio of clients.
- Host meetings and office hours to inform and coach on product usage and best practices.
- Monitor product usage and proactively flag opportunities to expand or deepen adoption.
Product Expertise:
- Learn and maintain deep knowledge of the PeopleGrove platforms, including new features as they release.
- Translate platform capabilities into tactical recommendations tied to individual client goals.
- Educate client administrators on the features and functionality relevant to their use case.
Relationship Building:
- Build trusted relationships with the day-to-day client administrators and champions at each institution.
- Understand each client's goals well enough to tie platform usage back to their institutional priorities.
- Identify and recruit referenceable clients for webinars, testimonials, and more.
PeopleGrove
PeopleGrove+CORE Higher Education Group helps colleges and universities drive real outcomes through student and alumni lifecycle engagement. With over 16 years of industry leadership and a dedicated team of over 100 professionals, they offer innovative software solutions to scale and optimize programs.