Source Job

• Maintain and evolve living journey maps and service blueprints.
• Facilitate journey-based working groups to align cross-functional teams.
• Partner with product squads on high-impact initiatives.

Apollo.io is the leading go-to-market solution for revenue teams. They are trusted by over 500,000 companies, from startups to enterprises, and have raised approximately $250 million to date and valued at $1.6 billion, with a focus on customer-obsessed, data-driven, and human-centered design.

• Own the creation of Service Blueprints and Customer Journey Maps.
• Help to shape the Service Strategy for the entire customer lifecycle.
• Design unified experiences across digital and non-digital channels.

UW aims to take the headache out of utilities by providing them all in one place, offering one bill for energy, broadband, mobile, and insurance. They are aiming to double in size and put people first by saving them time and money.

• Shapes end-to-end digital experiences across the organization’s product ecosystem.
• Synthesizes user, business, and technical requirements into user-centric solutions.
• Advocates for user-centered practices and collaborates with cross-functional teams to deliver inclusive designs.

Insights is a global learning and development organization dedicated to helping people understand themselves and others, inspiring them to make a positive difference. They foster a learning culture built on curiosity, continuous growth, and meaningful human connection.

• Lead user research efforts across a variety of research methodologies such as user interviews, heuristic evaluations, generative research, tree testing, card sorting and design thinking workshops.
• Communicate potential costs and tradeoffs of different processes and research approaches while working with incomplete requirements.
• Create design deliverables at all levels of fidelity throughout the process, from early sketches to low fidelity wireframes to high fidelity prototypes.

Agile Six is a people-first, remote-work company that serves shoulder-to-shoulder with federal agencies to find innovative, human-centered solutions. They deliver their solutions in autonomous teams of self-managed professionals who genuinely care about each other and the work.

• Lead the end-to-end user experience of the Halcyon platform.
• Translate complex security data into intuitive, actionable, and visually compelling experiences.
• Define and champion Halcyon’s UX vision, principles, and long-term design strategy across the platform.

Halcyon is the industry’s first dedicated, adaptive security platform that combines multiple proprietary advanced prevention engines along with AI models focused specifically on stopping ransomware. Formed in 2021 by a team of cyber industry veterans, Halcyon is a remote-native, completely distributed global team, that recognizes great talent can exist anywhere and is focused on building products and solutions for mid-market and enterprise customers.

• Develop innovative design solutions and product experiences.
• Drive user experiences from concept to delivery.
• Champion your design approach and provide input in a collaborative environment.

ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter ways to work.

• Guide the design process from concept to delivery.
• Partner with cross-functional teams to create human-centered design solutions.
• Lead presentations and workshops with clients and internal partners.

Fantasy is a creative partner that designs digital products. It has partnered with industry leaders like Google, Microsoft, Nike, and Spotify to shape products and services used by billions daily, fostering a diverse, equitable, and inclusive workplace.