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Key Responsibilities:

  • Serve as a knowledgeable resource for teams and customers navigating email deliverability challenges, building trust through consistent, sound guidance.
  • Guide high-volume senders through migrations, managing IP warm-up and transitions with care to protect sending reputation.
  • Build and maintain relationships with Internet Service Providers (ISPs) to support strong deliverability outcomes for senders.

What We're Looking For:

  • 5-10 years of experience in email deliverability, messaging infrastructure, or a related field.
  • Working knowledge of authentication protocols (SPF, DKIM, DMARC) and ISP inbox placement evaluation.
  • Ability to manage multiple customer situations and translate data into clear recommendations.

Hightouch

Hightouch is an Agentic Marketing Platform that powers end-to-end campaigns with a Composable CDP. Founded in 2019 and headquartered in San Francisco, the team is ambitious and impact-driven, with humility and kindness core to its culture.

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