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See allKey Responsibilities:
- Serve as a knowledgeable resource for teams and customers navigating email deliverability challenges, building trust through consistent, sound guidance.
- Guide high-volume senders through migrations, managing IP warm-up and transitions with care to protect sending reputation.
- Build and maintain relationships with Internet Service Providers (ISPs) to support strong deliverability outcomes for senders.
What We're Looking For:
- 5-10 years of experience in email deliverability, messaging infrastructure, or a related field.
- Working knowledge of authentication protocols (SPF, DKIM, DMARC) and ISP inbox placement evaluation.
- Ability to manage multiple customer situations and translate data into clear recommendations.
Hightouch
Hightouch is an Agentic Marketing Platform that powers end-to-end campaigns with a Composable CDP. Founded in 2019 and headquartered in San Francisco, the team is ambitious and impact-driven, with humility and kindness core to its culture.