Senior Enablement Programs Manager

Own the end-to-end execution of Sales Enablement at Forethought—ensuring every program, tool, and training session supports seller productivity and aligns to GTM goals. Design and maintain sales onboarding programs that ramp new reps quickly and effectively. Build frameworks for ongoing skill development, certifications, and coaching aligned to rep experience levels. Partner closely with Sales, Product Marketing, and Customer Success leadership to create enablement content including product playbooks, talk tracks, ROI tools, and competitive insights. Use data to track performance, surface gaps, and continuously iterate on enablement strategies. Develop and execute scalable education programs for customers—focused on adoption, expansion, and long-term success. Partner with Customer Success, Implementation, and Engineering to build resources that support onboarding, maturity, and product mastery. Guide production of high-quality learning experiences across formats: live sessions, on-demand courses, certifications, and knowledge libraries. Use AI tools to personalize and streamline content creation while maintaining clarity and value. Define KPIs and collect feedback to continuously improve customer learning journeys. Build a culture of excellence in instructional design, content quality, and customer-first thinking. Lead the strategy and execution for new hire onboarding across Forethought functions including Sales, Customer Success, Marketing, and Engineering. Deliver structured, role-specific onboarding experiences that help team members hit the ground running. Translate complex business knowledge and workflows into clear, engaging content that drives real behavior change. Maintain and evolve onboarding playbooks, calendars, and operational systems as the business scales. Collaborate with department leads and leadership to align onboarding goals with team and company priorities.