Customer Success Director

At HireVue, they’re looking for a Customer Success Director (CSD) who’s ready to roll up their sleeves, think big, and drive real impact by helping customers win. As a CSD, you’ll be the strategic partner customers can’t live without. You will lead conversations to drive ROI, spark product adoption, and open the door to growth and expansion. You’ll lead initiatives with customers to drive positive Net Promoter and candidate experience scores and partner with the HireVue Strategic Sales team to identify growth and expansion opportunities within your account portfolio. You will also partner with customers on HireVue product offerings, best practices & processes and lead customers to effectively integrate digital interviewing into those processes. This position is a work-from-home role. CSDs are expected to travel occasionally (up to 30%) to support customer meetings, attend trade shows, etc.