Customer Success Manager

Overview:

• Support and grow a large portfolio of customers through structured programs.
• Operate at scale, leveraging automation and data to drive adoption.
• Work cross-functionally to ensure customers achieve meaningful outcomes.

Responsibilities:

• Drive engagement through scaled touchpoints.
• Prioritize accounts based on health, risk, and opportunity.
• Identify at-risk accounts early using health signals.

Qualifications:

• 2–4 years of experience in Customer Success or Account Management.
• Strong operational mindset and comfortable working with data.
• Proactive communicator with strong organizational skills.