Director, Partner Success

Drive client engagement and growth within the Partner Success Department, playing a critical role in managing a geographic region of plans, with key business results related to client retention and satisfaction, contractual operational and financial performance, account expansion, and scaling for growth. Client-Facing Delivery Expectations: Responsible for the growth, health, and success of Imagine Pediatrics client partnerships in a dedicated region., lead development of a cross-company Strategic Account Plan, and build and maintain strong and lasting partner relationships. Track and manage contractual requirements to ensure deliverables and reporting are timely and accurate, identify new growth opportunities in collaboration with business development, and partner with VP of Partner Success to build an oversight model to successfully manage multiple plans within a region at scale.