Revenue Cycle Analyst - Denials & Appeals

Position Summary:

• Supports the post-appeal response tracking function within Natera's Billing Operations by providing data-driven insights and performance reporting.
• Works closely with the Manager of the Unresponded Team to identify backlog trends and monitor SLA compliance.
• Serves as a key analytical resource bridging offshore and onshore team performance with strategic priorities.

Key Responsibilities:

• Serves as the primary analytical resource for the Unresponded team, tracking and reporting on post-appeal payer response activity.
• Monitors key performance metrics including backlog aging, SLA adherence, and resolution trends.
• Analyzes unresponded appeal data to identify root causes of backlog growth and payer-specific delays.

Qualifications:

• Bachelor's Degree in Business, Healthcare Administration, or a related field preferred.
• Advanced Excel and data analysis skills, with experience using SQL, PowerBI, and working with raw data sets.
• Minimum 4-6 years of experience in medical billing, denials management, or revenue cycle operations.

What We Offer:

• Competitive benefits including comprehensive medical, dental, vision, life and disability plans.
• Fertility care benefits and pregnancy and baby bonding leave.
• 401k benefits, commuter benefits, and generous employee referral program.