Job Description
This role provides an opportunity to advance your career in payroll and customer service within a fast-paced, innovative company.
Contribute to a company making a global impact on the future of work.
Work closely with clients and internal teams, fostering a collaborative and supportive atmosphere that values innovation and teamwork.
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Responsibilities include triaging incoming support tickets, handling payroll inquiries, and escalating issues when necessary.
Maintain detailed ticket documentation and collaborate with Payroll Specialists and Operations teams.
Assist in maintaining internal knowledge base articles and FAQs to promote self-service and reduce repeat inquiries.
---Remote offers competitive compensation and benefits, including flexible PTO and working hours.
The role emphasizes work-life balance and encourages employees to prioritize their families.
Remote fosters internal mobility as a key element of employee growth and development.
About Remote
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease.