Engagement Specialist

The Engagement Specialist is a key member of Zócalo Health’s team, responsible for connecting with members to ensure they receive access to the care and services they need. This role focuses on outreach efforts, scheduling intake appointments, supporting form completion, attending community events and meetings, and keeping community partners engaged. The ideal candidate is bilingual in English and Spanish, detail-oriented, and passionate about making a difference in the lives of others. Outreach and Engagement includes conducting in-person outreach attempts, completing documentation, scheduling appointments, and attending outreach events. This position also builds and maintains relationships with community coalitions and other stakeholders. Documentation and Coordination involves converting leads to patients using internal documentation systems and documenting all outreach attempts and outcomes. Community Presence requires representing Zócalo Health at community meetings and ensuring consistent messaging.