Bilingual (English/Spanish) Remote Customer Support Representative

In this role, you will be a member of a high-performing team providing service for SimplyInsured customers. This role will help our customers via chat, phone, and email and serve as a trusted representative of the SimplyInsured brand carrying out the mission of eliminating fear from health insurance. Must be available to work a PM shift from 9am-5pm Mountain Standard Time Mon-Friday. You'll use multiple communication channels, including phone, chat, and email, to communicate with customers and our support ticketing software to document customer interactions. Propose process and product solutions to improve our customer experience.