Customer Solutions Manager, SaaS

The Customer Solutions Consultant – Vertical Markets will play a strategic role in advising enterprise clients on safety and security solutions through Commercial Distribution partners. This role focuses on identifying and engaging key stakeholders within Global 2000 End User companies to co-develop tailored safety and security strategies. The Solutions Consultant will consult and implement Master Lock’s integrated safety and security solutions at an enterprise level, ensuring alignment and execution by translating enterprise needs into actionable plans for field teams. You will establish strategic partnerships with C-suite stakeholders to align Master Lock’s solutions with enterprise-level safety and security objectives. Additionally, you will expand solution adoption and maximize customer value through ongoing engagement and optimization, identify and engage Global 2000 organizations to co-develop scalable safety and security strategies, and conduct discovery with prospective clients to uncover operational challenges and recommend tailored solutions.