Job Description
The Document Collection Advisor plays a critical role in the university's enrollment process by ensuring the efficient collection, verification, and organization of official documents from prospective students. This role supports the institution's commitment to delivering a seamless and accurate admissions process by collaborating with internal teams and serving as a point of contact for document-related inquiries.
The advisor will request, track, and collect official transcripts and other required documents. They will also guide students, verify document authenticity, update student information systems, and act as a liaison with the registrar's office. Clear communication, issue escalation, and process improvement are also key components of the role.