Similar Jobs
See allTechnology Product Manager, Salesforce
Partner Company
US
Salesforce
CRM
Product Management
Analyst III - CRM Brazil Analyst
Jobgether
Brazil
CRM
Salesforce Marketing Cloud
Data Analysis
Salesforce CRM Analyst
Experian
Global
Salesforce
Salesforce Flow
Collaboration
Salesforce Administrator & CX Systems Specialist
Veta Virtual
Latin America
Salesforce Service Cloud
Data Analysis
Cross-functional Communication
Senior Analyst, Customer Success Operations
Partner Company
US
Salesforce
Gainsight
SQL
Responsibilities:
- Analyze CRM data to identify trends, insights, opportunities, and potential issues.
- Manage and optimize business requirements for CRM workflows, focusing on Salesforce Service Cloud.
- Maintain and prioritize the backlog of Salesforce enhancements for agent productivity.
Requirements:
- Master's degree in Data Science, Information Systems, or related field.
- At least 2 years of experience with Salesforce Service Cloud or similar CRM.
- At least 2 years of experience in process optimization for CRM workflows.
Benefits:
- Remote work within the United States with flexible arrangements.
- Competitive base salary ranging from $110,000 to $147,000 based on location.
- New-hire equity grant eligibility with potential annual refresh grants.
Jobgether
Our partner is a company focused on improving systems for exceptional customer experiences. They are committed to empathy, operational excellence, and continuous improvement, though specific size and culture details are not provided in this posting.