Remote Inbound Sales Representative

About the Role:

• Be the first voice families hear when they reach out, guiding them with clarity and compassion.
• Help families make confident decisions about cremation options with genuine care, never pressure.
• Contribute to queue coverage and sales activities that improve the overall customer experience.

What You’ll Do:

• Handle warm inbound leads and support families through the sales process with empathy and follow-through.
• Manage returning leads and follow-up conversations across phone, text, and email.
• Move fluently across our stack: HubSpot, Aircall, GSuite, Slack, and our case management system.

Requirements:

• 2+ years of sales experience with a track record of meeting or exceeding individual targets, ideally B2C phone sales.
• Strong sales instincts and phone presence to guide conversations and handle objections naturally.
• Self-driven and results-focused, comfortable working independently with a consistent follow-up rhythm.

Why You’ll Love Working With Us:

• We’re a real business, built to last – we’ve proven our model and are going national.
• Fair compensation with real upside, plus monthly bonuses and a path to uncapped earnings.
• High care, high standards with real investment in training, honest feedback, and no burnout culture.