Director, Strategic Initiatives

ServiceNow

Benefits

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What you get to do in this role:

  • Lead strategic initiatives end-to-end, owning top transformation workstreams from problem framing through execution.
  • Build business cases, design solutions, align stakeholders, and drive implementation as the delivery team.
  • Manage initiative governance: milestones, decision points, dependencies, and escalation paths.

How you will work:

  • Operate as the connective tissue between CEG leadership, geo leaders, Finance, Product, and field teams.
  • Navigate complex stakeholder dynamics where formal authority is limited and influence is everything.
  • Manage up, across, and into partner organizations, protecting program integrity without slowing momentum.

Who you are:

  • An experienced leader with 8+ years in strategy, consulting, or business transformation roles.
  • Skilled at structuring ambiguous problems and driving them to resolution with financial and operational modeling expertise.
  • Adept at executive communication and managing through influence in matrixed organizations.

ServiceNow

ServiceNow is a global market leader providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to work smarter, faster, and better.

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