Communications Fulfillment Program Analyst

Responsibilities:

• Act as the main influencer/decision maker regarding letter programing logic.
• Define, develop, test, analyze and maintain new servicing operations letters.
• Act as primary resource and subject matter expert for LoanCare’s letter composition tool.

Project Management:

• Manage a project list, analyze appropriate prioritization based on business need, complexity, and compliance considerations.
• Create and maintain project plans to track the completion and delivery of milestones.
• Conduct and facilitate meetings to provide regular and concise project statuses to stakeholders.

Qualifications:

• High School Diploma or equivalent required; Bachelor’s degree in business or related field desired.
• 2+ years’ experience in mortgage servicing, document programming and/or MSP data files.
• Strong verbal and written communication skills and project management skills.