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Accountabilities:
- Gather and refine business requirements, guiding internal customers to best-fit approaches for satisfying their needs.
- Maintain high standards of technical quality and availability, ensuring accountability among providers.
- Facilitate resolution of schedule and budget challenges due to evolving requirements.
Requirements:
- Bachelor’s degree in computer science, engineering, or related field; Master’s preferred.
- 8+ years of experience in frontline operations on third-party platforms, specifically Salesforce.
- Expertise in Agile delivery methodologies and tools like Jira.
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