Job Description
As our user base continues to grow, we have increased demand across all time zones. This role would be based in Brazilian or European Time Zones. In this role, you will be the front-line of customer requests, debug, report, and sometimes fix bugs and regressions, advocate for customer needs to the greater Resend team, iterate internal workflows to improve our resolution speed and efficacy, proactively build relationships and identify potential papercuts for customers, and create documentation that answers customer questions or showcases solutions. The team is honest and low-ego and offers autonomy to “just ship it” and ownership of problems and solutions. The team uses a modern tech stack (Next.js, Plain, Raycast, Retool, Notion, etc.).
About Resend
Resend is building the modern email sending platform for developers, caring deeply about quality, creating for everyone and building in the open.