Client Success Manager

As a Client Success Manager (CSM), you will own the health, retention, renewal, and growth of your assigned accounts, acting as a trusted advisor to client stakeholders. You’ll build long-term partnerships by deeply understanding your clients’ goals, delivering measurable value, and proactively driving adoption, expansion, and success by coordinating with internal teams across Sales, Client Operations, Styling, Product, Engineering, Analytics, and Marketing to deliver solutions. Beyond managing accounts, you’ll contribute to scaling best practices, mentoring peers, and continuously raising the bar for the Client Success team. Success in this role will be measured by client retention, account growth, and demonstrated ROI on Stylitics’ solutions.