Director, Servicing Enablement

GoodLeap

Remote regions

US

Salary range

$130,000–$160,000/yr

Benefits

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Strategy Execution & Product Integration:

  • Lead servicing readiness and execution for new products.
  • Develop expertise in servicing processes and system configurations.
  • Ensure servicing aligns with product intent and regulatory requirements.

Business Change Management & BAU Enablement:

  • Own intake, prioritization, and execution of servicing requests.
  • Direct implantation of product updates and policy changes.
  • Maintain servicing change in governance framework.

Cross-Functional Leadership & Project Governance:

  • Lead complex initiatives involving Product, Engineering, Compliance, Risk, and Operations.
  • Establish clear RACI structures for servicing execution.
  • Present program updates to executive leadership.

GoodLeap

GoodLeap is a technology company delivering financing and software products for sustainable solutions. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology. Thousands of professionals rely on GoodLeap’s applications to drive transparent customer communication.

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