Lead a vital team responsible for executing various banking service programs that adhere to financial and operational goals.
Collaborate closely with cross-functional teams and senior leadership to ensure the successful delivery of projects, focusing on customer satisfaction and efficient service delivery.
Drive improvements across processes to enhance overall performance, ensuring our projects meet the highest standards of quality and efficiency.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Provide operational oversight of outsourced Customer Service operations.
Oversee internal Customer Service operations.
Manage all executive-level escalations across the Servicing organization.
GoodLeap is a technology company that delivers financing and software for sustainable solutions. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology. Thousands of professionals rely on GoodLeap’s AI-powered applications and developer tools to drive more transparent customer communication and streamlined payment and operations.
Provide strategic oversight for key DER relationships and the overall partner portfolio.
Lead, mentor, and develop the Partner Solutions team.
Cultivate deep relationships with senior executives at partner organizations.
EnergyHub empowers utilities and their customers to create a clean, distributed energy future. We help consumers turn their smart thermostats, EVs, batteries, and other products into virtual power plants. The company offers a diverse and dynamic environment where employees can work directly with executives and develop expertise across multiple areas of the business.
ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology. They empower organizations to connect people, systems, and processes with their cloud-based platform and serve over 8,100 customers, including 85% of the Fortune 500®.
Own monitoring of post-sales SME delivery programs including milestones, dependencies, risk tracking, and stakeholder comms.
Lead cross-functional alignment by coordinating with customer success managers, GRC SMEs, and Product to unblock customer outcomes.
Standardize + scale playbooks: Define repeatable processes for framework mapping and customer patterns to reduce time-to-value.
Vanta's mission is to help businesses earn and prove trust through continuously monitored and verified security. They empower companies to practice better security and prove it with ease with the help of their kind and talented team.
Define, implement, and refine the Standard Delivery Playbook covering the end-to-end delivery lifecycle.
Own onboarding and continuous training programs for all delivery staff including engineers, project managers, product managers, designers, and QA testers.
Own delivery P&L management and forecasting in partnership with Finance; conduct project margin analysis and drive optimization initiatives.
League, founded in 2014, is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI). They reach more than 63 million people globally, delivering the highest level of personalization in the industry.
Contribute to cross-CXS programs and standardization efforts.
Lead AI roadmap and transformation execution in his vertical.
Drive operational cadence of weekly, monthly and quarterly business reviews.
Granicus is a technology company transforming the Govtech industry by connecting governments and constituents. With 5,500 federal, state, and local government agency clients and over 300 million citizen subscribers, they offer cloud-based solutions for communications, website design, and more.
Manage all aspects of Commercial Fulfillment processes, Post Closing Functions, Centralized Funding, and collateral perfection, including collateral management activities.
Ensure all processes are designed and executed in a manner that delivers automated integration and quality output for loan boarding and life of loan servicing of account.
Manage two pathways within commercial loan fulfillment, encompassing both internally prepared and attorney-prepared documents.
Fulton Bank is committed to changing lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them.
Lead a team responsible for successful implementations of Axon Enterprise’s products.
Guide customers through onboarding, configuration, training, and deployment.
Focus on creating exceptional customer experiences at every stage of the implementation journey.
Axon is on a mission to Protect Life by developing an ecosystem of devices and cloud software focused on safety and justice issues. Axon fosters a fast-paced and challenging work environment where employees can drive real change and grow while working towards a meaningful mission.
Serve as interim operational leader during vacancies providing direct supervision and budget oversight.
Act as a subject matter expert in operations, regulatory compliance and process improvements.
Lead national projects and initiatives from initiation to completion.
Dungarvin provides support services with a mission-driven team focused on respect, inclusion, and person-centered care. Since 1976, they've enhanced the quality of life for people with intellectual and developmental disabilities, with services in 17 states.
Leads cross functional development of integrated program plans.
Tracks program risks by proactively identifying and resolving issues.
Ensures effective communication of program information.
Jade Biosciences is a clinical-stage biotechnology company focused on developing best-in-class therapies that address critical unmet needs in autoimmune diseases. Jade was launched based on assets licensed from Paragon Therapeutics and has multiple antibody candidates in preclinical development.
Leading enterprise transformation program for major banking clients.
Owning executive stakeholder alignment and program governance.
Optimizing time to value for clients and maintaining reasonable timelines.
Pismo, founded in 2016 by experienced entrepreneurs and engineers, provides a comprehensive processing platform for banking, card issuing, and financial market infrastructure, helping customers innovate and build next-generation banking and payment solutions. Pismo was acquired by Visa in 2024, with 500+ employees in more than 10 countries.
Lead and develop virtual program teams to drive accountability and high performance.
Serve as the principal customer liaison and build robust, trustful relationships.
Own program P&L elements, conduct scenario planning, and drive change orders.
FUJIFILM Biotechnologies is dedicated to making a real difference in people's lives by partnering with innovative biopharma companies to develop vaccines, cures, and gene therapies. They foster a culture of passion, energy, and drive, encouraging personal and professional growth.
Define program goals, frame workstreams, establish roles and facilitate to deliver efficiently.
Monitor progress, identify issues, and work cross-functionally to address them proactively.
Manage timelines, track progress, analyze results, and ensure objectives are achieved.
Versapay turns accounts receivable (AR) into a competitive advantage, removing friction and accelerating momentum for finance leaders. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.
Work closely with customers to deeply understand their goals, workflows, and challenges.
Drive cross-functional collaboration with engineering, design, and go-to-market teams to deliver features that solve real customer problems.
Clearly articulate product vision, value, and progress to stakeholders, including team members, prospects, and customers, ensuring alignment and transparency.
Fleetio is a modern software platform that helps organizations worldwide manage their fleet operations. They are a leading company in transportation technology with raving fans and new customers signing up every day.
Build the first version of AI-augmented expansion playbook.
Define how to cross-sell new products.
Workleap, based in Montreal, aims to simplify work through HR and IT solutions. With over 20,000 companies using their products, they focus on simplicity and delivering exceptional value.
Define product vision and translate strategic objectives into actionable solutions.
Lead the end-to-end product lifecycle, including discovery and implementation.
Analyze existing business processes and implement automation or new solutions.
Jobgether is an AI-powered matching process company that ensures applications are reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Design and implement product operations frameworks.
Establish metrics, KPIs, and dashboards that provide real-time visibility into product health.
Drive product governance across four business units while maintaining consistency with organizational strategy
Mimecast disrupts cybercriminal activity to save companies from data slip ups. They are committed to building an inclusive, diverse community and encourage people from traditionally underrepresented groups to apply.
Fully own end-to-end design, planning, and execution of cash projects, and coordinate with external and internal stakeholders to ensure successful end-to-end execution.
Identify and advance macro-level improvements in U.S. operations, program management, and reporting processes.
Establish and maintain high quality relationships with donors and operational partners.
GiveDirectly (GD) aims to reshape international giving by providing cash grants directly to the world’s poorest. They have raised over $1B since launching in 2011 and delivered cash to more than 2 million people in 15 different countries, with a global team of ~150 and country operations teams of ~650 spanning 21 different countries and 69 languages.