Sr. Director – Product Strategy & Operations

Product Operations Excellence:

• Design and implement product operations frameworks covering roadmap planning, prioritization, requirements management, and delivery methodology
• Establish metrics, KPIs, and dashboards that provide real-time visibility into product health, adoption, and impact across all business units

Portfolio & Roadmap Management:

• Own the quarterly roadmap planning process, ensuring alignment with strategic priorities and realistic capacity planning
• Maintain portfolio view across all business units: Email & Collaboration Security, Human Risk Management, Data Protection, and Governance Compliance

Cross-Functional Enablement:

• Partner with Engineering, Design, Customer Success, and Go-to-Market teams to optimize handoffs and execution
• Build data infrastructure and self-service analytics that enable product managers and leaders to make informed decisions

Customer-Centric Product Excellence:

• Establish mechanisms for continuous customer voice integration into product decisions
• Support customer advisory boards, product reviews, and escalation management