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US

  • Design and implement product operations frameworks.
  • Establish metrics, KPIs, and dashboards that provide real-time visibility into product health.
  • Drive product governance across four business units while maintaining consistency with organizational strategy

Product Management Analytics Data-driven Decision Making Project Management AI

20 jobs similar to Sr. Director – Product Strategy & Operations

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$153,075–$275,535/yr
US

  • Lead the development and evolution of standardized product management processes, frameworks, and operating models.
  • Guide product planning and portfolio governance across teams, ensuring consistent inputs, criteria, and visibility for decision‑making.
  • Oversee operational execution rhythms across the product lifecycle, ensuring key deliverables, cross‑functional agreement, and launch readiness.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 23,300 people across 32 countries.

US

  • Establish and maintain a single source of truth product roadmap.
  • Design and orchestrate a standardized launch readiness process.
  • Build and operate the system for aggregating field feedback into actionable signals.

TiDB provides a cloud-native, distributed SQL database for elastic scale and real-time analytics. They have a strong open-source community and an inclusive culture, drawing passionate and dedicated people to their company.

$133,600–$233,800/yr
North America

  • Partner with Major Area Leaders to develop and track customer adoption plans.
  • Monitor product adoption metrics and customer health indicators using AI-driven insights.
  • Prepare executive-ready materials for business reviews and strategic planning sessions.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to work better; they aim to make the world work better for everyone.

North America

  • Define the product vision that makes Andromeda real for customers and providers.
  • Work with the CEO, VP of Engineering, and design team to define what and why.
  • Own clarity, focus, and outcomes for customer discovery and product strategy.

Andromeda Cluster was founded by Nat Friedman and Daniel Gross to give early-stage startups access to scaled AI infrastructure. They work with leading AI labs, data centers, and cloud providers to deliver compute when and where it’s needed most.

$107,000–$150,000/yr
US

  • Partner with stakeholders to capture use cases and shape opportunities into well-defined epics and user stories.
  • Prioritize what matters most, ensuring we build workflows that create measurable time savings and adoption.
  • Define baseline + success metrics (adoption, time saved, workflow cycle time), and support quarterly impact reporting.

Webflow is building the world’s leading AI-native Digital Experience Platform. As a remote-first company, it is built on trust, transparency, and a whole lot of creativity, empowering teams to design, launch, and optimize for the web without barriers.

Global 5w PTO

  • Own the digital product strategy, defining how products work together and setting the vision for the portfolio.
  • Transform products with strong potential into exceptional experiences by driving success metrics.
  • Build a high-performing product culture and guide product managers.

The Centre for Effective Altruism (CEA) stewards the movement of people putting effective altruism principles into practice to solve the world's most pressing problems. Their work centers on growing and supporting a global community of people who rigorously analyze where they can do the most good – and take action on those insights. CEA has a headcount that grew from 42 to 66 core staff.

Europe

  • Partner with Scale and Mid-Market Major Area Leaders to develop, manage, and track customer adoption plans across their portfolios.
  • Monitor GRR trends, product adoption metrics, and customer health indicators using AI-driven insights to identify downsell risks and expansion opportunities.
  • Establish consistent cadences for adoption reviews, customer health check-ins, and performance tracking across Commercial and Mid-Market segments.

ServiceNow began in San Diego, California in 2004 with the goal to transform how we work. Today, ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. They empower organizations to find smarter, faster, and better ways to work with their intelligent cloud-based platform that connects people, systems, and processes.

US 4w PTO 12w maternity

  • Partner with stakeholders to understand operational challenges and opportunities.
  • Create a product strategy that drives improved scale of the organization.
  • Manage a team of Product Managers to develop solutions to drive business goals.

Aledade empowers independent primary care practices, health centers, and clinics to deliver better care to their patients and thrive in value-based care. They were founded in 2014 and have become the largest network of independent primary care in the country with a collaborative, inclusive and remote-first culture.

  • Drive product discovery by interacting with customers.
  • Contribute to product strategy for the core platform.
  • Advocate for customer needs by understanding their challenges.

Dash0 is defining the future of observability with its OpenTelemetry-native platform. They focus on simplicity, AI, and transparent pricing to empower developers with better observability tools and cost control, fostering a collaborative and supportive team culture.

$138,400–$235,600/yr
US

  • Lead and develop a team of product managers.
  • Own product strategy and multi-year roadmaps.
  • Drive end-to-end product lifecycle execution.

RealPage is committed to creating an inclusive environment for all employees as an equal opportunity employer. They provide software and data analytics to the real estate industry to manage their properties and improve operating performance.

  • Act as the first point of contact for operational product tickets; answer day-to-day product questions clearly and confidently; provide live training to drive effective product adoption.
  • Propose, discuss, and support product solutions that maximize self-service; identify recurring patterns in tickets and queries; feed structured insights into the Product Manager.
  • Help customers use the product correctly and confidently, especially driving adoption of their exciting new Enterprise Management Console (EMC), which is revolutionizing how their clients use their software.

Appointedd powers high-value customer moments for premium retail brands. Their platform supports complex booking, scheduling and in-store service journeys, driving real revenue impact. As they grow, they're enhancing their product team to ensure customers are well supported.

$195,000–$255,000/yr
US

  • Deeply investigate and define customer challenges, gathering insights to inform the strategic direction of AI Agent deployment
  • Use data analysis and customer research to prioritize product features and improvements, ensuring each roadmap decision aligns with customer needs and operational goals
  • Drive seamless project execution through meticulous planning, clear communication, and proactive issue resolution, ensuring timely delivery of high-impact initiatives aligned with customer and business objectives

Smarter Technologies is an automation and insight platform for healthcare efficiency. As a leading AI-powered revenue cycle management (RCM) platform, they combine proprietary agentic agents, human-in-the-loop AI agents, clinical ontology, and global financial and administrative services.

US Unlimited PTO

  • Orchestrate cross-functional execution across PLG Marketing, Product, and Customer Success, ensuring growth strategies are translated into clear plans, owners, and measurable outcomes.
  • Own business-level performance visibility for Campaign Monitor self-service, including revenue, bookings, customer growth, retention, and expansion metrics.
  • Lead weekly business reviews, quarterly planning, and cross-functional operating cadences to track progress, surface risks, and drive timely decision-making.

Marigold is a fast-growing marketing technology company that helps growing businesses build stronger customer relationships through its three core platforms: Emma, Campaign Monitor, and Vuture. We deliver powerful tools for email, SMS, and marketing automation that elevate engagement and drive real results. Marigold is headquartered in Nashville, Tennessee with offices in Sydney and London.

US

  • Drive the evolution of our CPQ product portfolio.
  • Translate leadership vision into clear, measurable roadmaps.
  • Validate innovative solutions and improve products collaboratively.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$173,000–$235,000/yr
US Canada

  • Develop strategic plans to optimize efficiency and align business operations.
  • Lead cross-functional teams to drive the execution of key strategic initiatives.
  • Conduct thorough process analysis and propose innovative solutions.

1Password is building the foundation for a safe, productive digital future by ensuring every identity is authentic and every application sign-in is secure. They have surpassed $400M in ARR and are continuing to accelerate, teaming up with iconic partners and innovating the market-leading enterprise password manager.

North America

  • Turn customer insights into action by shaping how internal teams and Partner implementers unlock AI capabilities and deploy best practices.
  • Arm scale teams with the insights and materials they need to win, then amplify our product suite through high-impact enablement events.
  • Translate what customers need into product development that hits the mark every time.

ServiceNow began in sunny San Diego, California in 2004. They are a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

Global Unlimited PTO

  • Own GitLab's AI control plane end-to-end, giving organizations visibility, control, and confidence as they adopt AI across the DevSecOps lifecycle.
  • Focus on establishing a clear product strategy for AI Guardrails and Governance, translating customer demand into a prioritized roadmap, and delivering foundational capabilities.
  • Define and drive the governance model for AI across GitLab, including hierarchical policy controls, feature-level toggles, role-based access, data-handling settings, and model-selection preferences that give organizations the granularity they need.

GitLab is an open-core software company developing the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations and enabling everyone to contribute to and co-create the software that powers our world. Their high-performance culture is driven by their values and continuous knowledge exchange, enabling their team members to reach their full potential while collaborating with industry leaders to solve complex problems.

US

  • Help define GTM strategy, leading projects hand-in-hand with leadership.
  • Execute revenue operations responsibilities and advise leaders on actions to drive improvement.
  • Improve commercial workflows and assess supporting tooling to automate and optimize operations.

Mural Health is a clinical technology start-up that makes clinical trials easier for participants. They're on a mission to eliminate any barriers participants or caregivers experience while being part of a clinical trial.

$185,000–$205,000/yr
US Canada 3w PTO 20w maternity

  • Independently define strategy for systems spanning multiple product areas.
  • Build and lead cross-functional teams that ship with quality and velocity.
  • Mentor PMs on strategy, tradeoffs, and long-term thinking.

The Athletic provides comprehensive sports stories about the teams, sports, and athletes fans love. With a newsroom of 500+ full-time staff, they deliver in-depth coverage across North American markets and English Premier League, and offer unique perks and benefits.

Global

  • Own product strategy and execution for partnership-related initiatives.
  • Develop a deep understanding of partner types and how customers use Hubstaff.
  • Create clear product requirements, technical specifications, and success metrics.

Hubstaff provides a time tracking and workforce management platform for remote and distributed teams. They were an early believer in the remote work movement and have been 100% remote from day one, with a high-ownership culture and ambitious goals.