Define, implement, and refine the Standard Delivery Playbook covering the end-to-end delivery lifecycle.
Own onboarding and continuous training programs for all delivery staff including engineers, project managers, product managers, designers, and QA testers.
Own delivery P&L management and forecasting in partnership with Finance; conduct project margin analysis and drive optimization initiatives.
Guide teams managing complex ServiceNow projects, resolving delivery issues.
Mentor Senior Principal Engagement Managers, aligning their skills with project objectives.
Resolve escalations and mitigate risks, ensuring project health and delivery continuity.
ServiceNow, founded in 2004, offers an AI-enhanced cloud platform connecting people, systems, and processes. They are a global market leader with over 8,100 customers, including 85% of the Fortune 500®, aiming to improve work for everyone.
Translate delivery experience into scalable standards.
Convert data and qualitative insights into recommendations.
Drive adoption of the CX delivery operating model.
Smarter Technologies delivers AI-first, human-in-the-loop (HITL) solutions. They focus on scaling predictable, high-quality customer outcomes. The company seems to have a fast-moving environment.
Own end-to-end delivery of the internal AI portfolio and the OneAI platform as the single front door for safe AI across the business.
Accountable for prioritisation and predictable execution across platform capabilities and AI solutions, ensuring quality, operational readiness, measurable value, and adoption in partnership with Enablement and Governance.
Lead delivery across multiple pods and streams, ensuring clear scope, timelines, and value-focused increments
IFS is a billion-dollar revenue company with 7000+ employees on all continents. They state that their leading AI technology is the backbone of their award-winning enterprise software solutions, enabling their customers to be their best when it really matters–at the Moment of Service™. At IFS, they’re flexible, they’re innovative, and they’re focused not only on how they can engage with their customers but on how they can make a real change and have a worldwide impact.
Lead the delivery management of multi-functional medium/large scale AWS programs.
Take accountability for our customers to ensure the program(s) realizes financial benefits and transformational outcomes.
Recruit, motivate and develop highly skilled staffs that focuses on service delivery of key performance metrics as per the client contract.
Quantiphi is an award-winning, AI-First digital engineering and consulting company focused on delivering high-impact Services and Solutions. They have 4,000+ professionals and pride themselves on their culture built on transparency, diversity, integrity, learning and growth.
Lead distributed teams across North America and Eastern Europe, aligning execution with client expectations and business outcomes.
Own end-to-end delivery of complex programs, ensuring scope, budget, timelines, and quality are met consistently.
Serve as the primary delivery contact for clients, building trusted relationships through transparency and strategic insight.
Robots & Pencils drives digital innovation by building meaningful, scalable software products for forward-thinking clients. They blend strategy, design, and engineering to craft technology that transforms businesses and improves human experiences.
Own the most complex, highest-impact enterprise implementations.
Command executive rooms with confidence and credibility.
Improve delivery systems, not just individual projects.
Common Room is the AI GTM Platform that empowers your teams with AI agents built on complete buyer intelligence. They unify every signal across the full buyer journey into one continuously-updated, person-level view. They've raised over $50 million from top-tier investors and we're backed by 25+ operators from companies like Figma, Stripe, Airtable, Slack, Notion, Loom, and more.
Own monitoring of post-sales SME delivery programs including milestones, dependencies, risk tracking, and stakeholder comms.
Lead cross-functional alignment by coordinating with customer success managers, GRC SMEs, and Product to unblock customer outcomes.
Standardize + scale playbooks: Define repeatable processes for framework mapping and customer patterns to reduce time-to-value.
Vanta's mission is to help businesses earn and prove trust through continuously monitored and verified security. They empower companies to practice better security and prove it with ease with the help of their kind and talented team.
Own day-to-day service delivery execution across assigned districts, managing a portfolio tied to annual revenue targets aligned to National, East, or West regional accounts.
Lead delivery conversations with district stakeholders, ensuring alignment, responsiveness, and movement toward contract goals.
Monitor and analyze service delivery performance to identify trends, risks, and opportunities for operational improvement across providers and districts.
Presence is the leading provider of teletherapy solutions for children with diverse needs. With a growing network of over 2,000 clinicians and more than 7 million teletherapy sessions delivered, they’re dedicated to ensuring every child has access to the support they need.
Own successful onboarding and expansion delivery across all customers
Lead executive-level escalation conversations
Hire, coach, and develop implementation managers and solutions architects
GoodTime is the leader in complex interview scheduling automation for enterprise talent teams. Built for scale, their platform handles the complexity others can’t. They operate with a culture of autonomy, accountability, and collaboration.
Support the Head of business process capability development in building and scaling the organization’s strategic process capabilities.
Manage tools, skills, training, methods, standards, best practices, and governance frameworks.
Collaborate with other Capability leaders and with senior stakeholders across various teams to develop and implement scalable integrated solutions.
TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. They make trust possible by ensuring each person is reliably represented in the marketplace with innovative solutions, extending into marketing, fraud, risk and advanced analytics.
Contribute to cross-CXS programs and standardization efforts.
Lead AI roadmap and transformation execution in his vertical.
Drive operational cadence of weekly, monthly and quarterly business reviews.
Granicus is a technology company transforming the Govtech industry by connecting governments and constituents. With 5,500 federal, state, and local government agency clients and over 300 million citizen subscribers, they offer cloud-based solutions for communications, website design, and more.
Lead complex, cross-functional programs spanning Sales, Customer Success, Professional Services, Data teams and other functional areas
Assess end-to-end processes to identify inefficiencies, bottlenecks, and root causes
Drive adoption of new processes, tools, and ways of working through thoughtful change management
Redwood Software provides automation fabric solutions for mission-critical business processes. They empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.
Own the execution and coordination of internal programs that support the global Solutions team.
Build and maintain a centralized knowledge hub of scalable assets and documentation.
Partner with stakeholders to operationalize the Voice of Customer intake and prioritization process.
Vanta helps businesses earn and prove trust by providing a platform to monitor and verify security continuously. They have a kind and talented team; while some have prior security experience, many have been successful at Vanta without it.
Design and implement a comprehensive onboarding program that can scale from 200 to 7,500 users in 90 days while maintaining 80%+ activation rates.
Develop training materials, job aids, video tutorials, and support documentation that meet Section 508 accessibility compliance standards
Partner with VA leadership, ILEAD (Institute for Learning, Education and Development), and VA Training Management System (TMS) teams to integrate Knowtex training into VA's ecosystem
Knowtex is building the future of voice AI operating systems for clinicians, transforming how healthcare documentation happens at the point of care. Founded by Stanford AI scientists with deep clinical experience, we're experiencing explosive growth across both commercial health systems and federal healthcare, with our ambient documentation platform scaling rapidly to thousands of clinicians across hundreds of specialties.
Align programme delivery with the organization's long-term mission and strategic goals
Provide guidance to customers on implementation strategies and maintain a collaborative working relationship with customers
Manage teams of managers and architects within project verticals including performance management, mentoring, engagement and team building
Aker Systems builds and operates ultra-secure, high-performance, cloud-based data infrastructure for enterprises. In 2024, they won the Breakthrough Culture Awards, highlighting growth companies putting culture first, and they foster a diverse and inclusive environment.
Onebrief offers collaboration and AI-powered workflow software designed specifically for military staffs, enhancing speed, intelligence, and efficiency. Founded in 2019, Onebrief boasts a team of veterans and technologists, with over $320m raised from top-tier investors and a valuation of $2.15B.
Lead complex, cross-functional enterprise programs.
Own end-to-end delivery of high-visibility client implementations.
Partner with executive leadership to operationalize enterprise priorities.
Solera Health is on a mission to change lives by guiding people seamlessly to better health solutions. They empower payers and employers with tools to manage providers and outcomes across chronic conditions, with an innovative platform curating a marketplace of solutions.
Serve as a trusted technology advisor to business and executive stakeholders.
Lead the enterprise applications transformation agenda, including modernization and cloud adoption.
Own end-to-end delivery accountability for enterprise application initiatives.
CareTria's strength lies in the passion, actions, and focus of its contributors. They are a team that values leadership and aims to be a forward-facing technology partner, accountable for delivering results and enabling scalable, high-quality solutions.
Lead, support, and build a multi-functional operations team.
Ensure CEA's core operational functions are reliable and fit for purpose as we scale.
Serve as a strategic partner to the CEO and leadership team.
The Centre for Effective Altruism stewards the movement of people putting effective altruism principles into practice to solve the world's most pressing problems. They are working to build a flourishing future by applying evidence, reason, and compassion to challenges like global poverty, animal suffering, and existential risks. In 2025, CEA's headcount grew from 42 to 66 core staff and participation in the programs grew by 20-25% year over year.
Lead a vital team responsible for executing various banking service programs that adhere to financial and operational goals.
Collaborate closely with cross-functional teams and senior leadership to ensure the successful delivery of projects, focusing on customer satisfaction and efficient service delivery.
Drive improvements across processes to enhance overall performance, ensuring our projects meet the highest standards of quality and efficiency.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.