Design and implement a comprehensive onboarding program that can scale from 200 to 7,500 users in 90 days while maintaining 80%+ activation rates.
Develop training materials, job aids, video tutorials, and support documentation that meet Section 508 accessibility compliance standards
Partner with VA leadership, ILEAD (Institute for Learning, Education and Development), and VA Training Management System (TMS) teams to integrate Knowtex training into VA's ecosystem
Design and deliver scalable learning systems that accelerate onboarding and deepen leadership capability.
Own and enhance Karbon’s Onboarding Academy, ensuring consistent, role-specific 30-60-90 day ramps.
Use AI tools to personalize learning paths, automate delivery, and scale learning touchpoints across the employee lifecycle.
Karbon is the global leader in practice management software for growth-minded accounting firms, providing a collaborative cloud platform. They have customers in 34 countries and have grown into a globally distributed team with a fantastic team culture built on values.
Contribute to the strategy/roadmap for program efforts across onboarding and in-role development.
Design and develop innovative, effective, and highly scalable, global learning solutions for employees across ServiceNow.
Collaborate with Learning Business Partners, leadership and domain experts across ServiceNow to understand the learning needs and build effective solutions that drive impact.
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology. Their intelligent cloud platform connects people, systems, and processes, empowering over 8,100 customers, including 85% of the Fortune 500®, to work smarter and faster.
Design and maintain e-learning content for people enablement programs.
Manage end-to-end program logistics, including scheduling, communications, enrollment, and learner follow-up.
Partner with People Team and business stakeholders to develop content that is engaging, aligned to business needs, and scalable.
Vanta's mission is to help businesses earn and prove trust by empowering companies to practice better security. They have a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
Design, curate, and maintain high-quality curriculum resources across learning tracks.
Own execution of complex, cross-functional initiatives, including new track launches and major program updates.
Analyze ongoing learner feedback and program data to assess current effectiveness and inform strategic decisions
Merit America is a national nonprofit that creates pathways to family-sustaining careers for Americans stuck in low-wage work. They aim to build a scalable pathway for workers to join the middle class through merit, not money and are on track to generate $1B in wage gains by 2025.
Contribute to the development, delivery, and continuous improvement of Deel’s core global Customer Success enablement programs.
Design and deliver blended enablement programs, combining live remote sessions, e-learning, self-serve resources, and practical application.
Enable CSMs to confidently drive product adoption, value realization, and renewal readiness.
Deel is the all-in-one payroll and HR platform for global teams. They combine HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. Among the largest globally distributed companies in the world, Deel has a team of 7,000 spanning more than 100 countries with a connected and dynamic culture.
Design and develop impactful learning programs and training courses for patient-facing teams.
Set clear, measurable learning objectives that connect directly to business outcomes.
Collaborate with SME’s, trainers and project teams to identify learning needs.
Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare. They aim to set the standard for the industry and help patients live their best lives. Interwell Health is committed to diversity, equity, and inclusion throughout its recruiting practices, valuing differences and learning from each other.
Manage the intake process for training and enablement requests.
Design, develop, evaluate, and maintain compelling, engaging, and scalable eLearning content.
Manage and maintain the LMS, ensuring courses are properly assigned, completion is tracked, and learning paths are optimized.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies, from startups to multinational Fortune 500 corporations, providing care for 10 million people.
Partner with Customer Success leadership to define enablement priorities aligned to retention, adoption, and expansion goals
Design and deliver role-based onboarding for Customer Success roles, reducing time-to-productivity
Build, maintain, and operationalize Customer Success playbooks across the full customer lifecycle
Solink provides businesses with tools to know sooner and act faster by transforming video security into real-time operational insights. Trusted by over 30,000 locations across 32+ countries, they're growing rapidly and have been recognized by Deloitte’s Fast 50™ and Fast 500™.
Own multiple concurrent client engagements from project scoping through launch, leading customers through the end-to-end design, build, and deployment of collaborative learning programs on NovoEd.
Facilitate weekly design sessions with clients to translate existing materials into cohort-based, social, and practice-driven experiences, guiding activity and content design, platform best practices, and iterative build approaches that enable rapid launch.
Build or co-build NovoEd courses—including video embedding, writing and editing lesson content, developing and configuring assignments, journey structure, social interaction design, and branding—and support creation of facilitation plans, engagement strategies, and measurement approaches.
NovoEd's collaborative talent development platform empowers organizations to design and deliver experiential learning that accelerates business performance on a global scale. Their proven approach connects diverse groups of learners, mentors, and leaders in a high-impact online environment, unlocking your organization’s collective knowledge and driving measurable outcomes.
Develop and execute a global training and enablement strategy.
Design and deliver training programs for customer onboarding and retention.
Create and manage training content across multiple formats.
Brightfield helps organizations manage their workforce with its AI-powered platform, TDX (Talent Data Exchange). They are a fully remote team of data-driven innovators, problem solvers, and industry experts who value flexibility, ownership, and continuous learning.
Facilitate client onboarding, training, and ongoing support via video, phone, and email.
Resolve customer inquiries and troubleshoot escalated issues across multiple channels.
Empower clients to become self-sufficient during onboarding and beyond.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and fairly against the role's core requirements.
Lead and evolve our Leadership Development practice to ensure we’re providing “the right learning at the right time”.
Evolve our manager development programming in our remote first environment, recognizing people come first.
Partner cross-functionally across the People Team, and ultimately the entire organization to drive future programming and learning opportunities.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They are a remote-first company with a focus on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Own 15+ concurrent implementation engagements, primarily for growth and commercial customers.
Deliver programmatic, playbook-driven onboarding using established Common Room frameworks, templates, and workflows.
Lead customer milestones like kickoff calls, configuration sessions, and training with clarity and confidence.
Common Room is an AI GTM Platform that empowers teams with AI agents built on buyer intelligence. They unify every signal across the full buyer journey into one view, helping teams target the right individuals with the appropriate message and timing. They are backed by top-tier investors and operators and have raised over $50 million.
Partner closely with cross-functional teams to help craft and execute the mortgage enablement strategy and roadmap.
Design, build, and deliver scalable onboarding and education programs focused on using Ocrolus to originate mortgages.
Measure enablement effectiveness with KPIs and iterate on content based on data and feedback.
Ocrolus helps lenders automate workflows with confidence, streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions. They are a fast-growing, remote-first company that values empathy, curiosity, humility, and ownership, and is committed to fostering an inclusive workplace.
Prepare before calls to ensure Cherry implementation is efficient and practical
Deliver engaging narratives based on past customer successes to build initial momentum and excitement for Cherry
Cherry is a fast-growing FinTech company established in 2019 that offers a Buy Now, Pay Later solution for medical practices. They are backed by investors such as Kleiner Perkins and DCM, and led by Stanford entrepreneurs with a previous successful exit.
Determine methods and deliver targeted learning plans with data-driven solutions.
Drive, support, and execute regional and global enablement efforts.
Provide tools, resources, skills, and knowledge to the field.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations.
Design, launch, facilitate, and continuously evolve Vanta’s manager development programs.
Build just in time learning tools such as playbooks, guides, micro learning modules, and templates.
Partner closely with GTM Enablement, EPD Enablement, and People Business Partners to align on leadership capabilities.
Vanta helps businesses earn and prove trust by continuously monitoring and verifying their security. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful there without it.
Prompt Health is revolutionizing healthcare by delivering automated software to rehab therapy businesses and patients. They are the fastest-growing company in their space, aiming to simplify operations and empower clinicians.
Drive improvements in customer onboarding, eCommerce conversion, and adoption of shared platform experiences through data‑informed decisions and continuous discovery.
Establish a clear vision, goals, and objectives for the Design System and Platform Experiences teams, ensuring alignment with product and business outcomes.
Assess current team capabilities, ensure the right people are in the right roles, and hire for open positions to build a high‑performing, engaged team.
GoTo is a leader in cloud communications and IT, solving real-world challenges through practical, cutting-edge solutions and an unwavering customer-first mindset. Their culture is rooted in inclusion, ownership, and transparency, fueling an environment where every voice contributes to both personal and collective achievement.
Help set the strategy for the onboarding and training of the salesforce and customer facing teams that will scale with our business
Create and execute on a powerful training curriculum that ranges from onboarding programs to continuous education and topic-based instruction
Create and maintain the content our GTM teams will use to support the entire life cycle of our customers
EvenUp is dedicated to closing the justice gap using technology and AI, empowering personal injury lawyers and victims. It is a rapidly growing vertical SaaS company backed by top VCs, seeking driven and collaborative individuals to join their team.