Develop and refine scalable processes that improve client implementation efficiency
Build a bridge between Implementation, Product, Engineering, Data, and Customer Success
Act as central program manager for Implementation team, manage processes to drive execution and reduce coordination overhead
SmarterDx builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, their platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.
Identify constraints and facilitate quick improvements.
Lead process improvement projects to enhance efficiency and scalability, using Experian's AI capabilities to improve renewal outcomes.
Experian is a global data and technology company that powers opportunities for people and businesses around the world. They have a team of 23,300 people across 32 countries and are committed to creating an environment where everyone feels they belong and can excel.
Utilize Lean, Lean Six Sigma, or other process improvement methodologies to identify process problems and work with internal teams to remediate and deliver operational efficiencies, cost reduction, or quality improvements.
Facilitate rapid improvement events with cross-functional internal teams to develop process, identify process issues, and other strategic initiatives.
Help facilitate improvement training for internal teams to build a culture of continuous improvement throughout the organization.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special health care needs. They deliver 24/7 virtual-first and in-home medical, behavioral, and social care, working alongside families, providers, and health plans.
Support the vision of and commitment to continuous improvement in operational excellence across all activities.
Lead the evaluation of business processes and workflows to identify opportunities for improvement or automation.
Partner with cross functional leadership to prioritize improvement opportunities and support strategic initiatives.
Precision for Medicine is revolutionizing the attack on cancer, helping you harness its power. They combine deep science with deep data from advanced technological platforms, then layer on specialized expertise specialized expertise in the design and execution of targeted, adaptive clinical trials.
Design and implement a zero-touch renewal process for the Digital segment.
Shift support-heavy tasks out of manual CSM workflows.
Launch automated adoption sequences that drives a 15% increase in product adoption.
MagicSchool is the premier generative AI platform for teachers. They are just over 2 years old, and more than 7 million teachers from all over the world have joined their platform. We're working towards real social impact, with a unique culture built on relationships, trust, communication, and collaboration with our team.
Drive and coordinate implementation process improvements across the Services organization.
Work across Lumin departments and partners to identify systemic issues.
Maintain and evolve standard implementation artifacts.
Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. They empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base.
Orchestrate MBR/QBR events and artifacts; drive timely prep, reads, and action items
Track OKRs and dependencies across functions; highlight trade-offs and blockers
Develop and implement transformation plans, including timelines and resource allocation
IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology, pushing past the limits of classical physics. They are at the forefront of this technological revolution and believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers.
Own end-to-end program management for large, complex cross-functional GTM initiatives.
Build scalable program management frameworks, including intake processes, success criteria templates.
Partner with GTM leadership to surface risks and opportunities, create executive-ready communications.
Vanta helps businesses earn and prove trust by providing a platform to monitor and verify security continuously. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
Lead and mature Instructure’s global revenue operations function.
Lead transformation of go-to-market operations by identifying and resolving process bottlenecks.
Build and mentor a high-performing RevOps team focused on excellence, accountability, and collaboration.
Instructure believes in the power of people to grow and succeed throughout their lives. They create intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. They give smart, creative, passionate people opportunities to create awesome.
Responsible for leading Lean and cultural transformations across customers.
Trains customers on workflows inside Redzone software through on-site deployments.
Leads process improvement and kaizen activities for customers implementing QAD Redzone software.
Redzone helps manufacturers make more stuff for less while greatly improving the employee experience. With over 1000 customers, 1200 plants and 325,000 users, Redzone is changing the way people work – one plant at a time.
Develop, document, and implement SOPs and protocols to standardize clinical operations.
Partner with the Medical Director, Clinical Directors, and other Clinical Operations Leaders to align operational improvements with organizational goals.
Manage multiple projects related to process improvement, ensuring timely completion and alignment with organizational priorities.
Midi Health is on a mission to transform care for women in midlife. They are building a best-in-class team while working with smart, purpose-driven people.
Lead and manage cross-functional projects related to process optimization and governance.
Collaborate with individuals across various functions and levels to foster a productive work environment.
Define and document best practices for product operations, implementing standardized processes.
Applied Systems, Inc. is an insurance technology company that provides innovative software and services to its customers. The company has 40+ years of experience in the Insurtech industry and fosters a culture where employees are valued and encouraged to learn and grow.
Build and maintain strategic automations and standardized processes that support cross-functional teams.
Collaborate with cross-functional teams to drive initiatives that enhance revenue generation.
Provide strategic insights, actionable recommendations, and performance reporting to leadership.
ElevenLabs is a research and product company defining the frontier of audio AI, with millions of users leveraging our technology. They have raised a $180 million Series C round valuing the company at $3.3 billion which doubled to $6.6 billion as they surpassed $200 million ARR in under three years.
Own and drive strategic health partnerships and cross-functional programs.
Create structure in ambiguous situations and drive programs from idea to execution.
Improve alignment, communications, and processes between teams.
Modern Health is a mental health benefits platform for employers, offering access to various resources for emotional, professional, social, financial, and physical well-being. They are a fully remote workforce known for its excellence and have a unique culture centered around empathy and accountability.
Execute project tasks and deliverables across client engagements.
Support complex scheduling workflows across Cadence and MyChart.
Deliver high-quality go-live and post–go-live support.
Hummingbird is elevating patient access so patients can get healthcare how, when, and where they need it. They partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients. They want a workplace that values real change and real relationships.
Lead the people side of transformation, ensuring 1,000+ ServiceNow consultants successfully adopt new delivery methodologies, AI-powered tools, and ways of working.
Apply Prosci methodology to drive adoption, minimize resistance, and accelerate business benefits realization.
Manage 7-8 professionals: change managers, communications specialists, training developers, analysts.
ServiceNow, founded in 2004, is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Execute the vision and plan for the Professional Services and Technical Projects department.
Coordinate with Engineering and Product to influence the product roadmap.
Collaborate with the VP of Sales and Customer Success to support the entire customer journey.
Leap Tools builds solutions for the interior décor industry, serving customers in over 80 countries, including major companies like Home Depot and local retailers. Recognized by Deloitte as one of the fastest-growing tech companies, they foster a culture of ambitious challenge-seekers.
Support the development of Care Operations strategies and planning efforts.
Identify, develop and execute initiatives that improve operational efficiency, compliance, and the patient and provider experience across Care Operations.
Analyze operational data to identify trends, determine root causes, and generate actionable recommendations for improvement; drive data insights to action plans.
Equip is a virtual eating disorder treatment program that aims to ensure everyone with an eating disorder can access effective treatment. Founded in 2019, Equip has been a fully virtual company since its inception and is proud of its highly-engaged, passionate, and diverse culture.
Lead the end-to-end delivery strategy for all TrainAI programs supporting the strategic client.
Act as the senior point of contact for the client’s program, product, engineering, procurement, and quality teams.
Own P&L for the strategic client’s account, including revenue forecasting, profitability, pricing models, and cost management.
RWS unlocks global understanding by growing the value of ideas, data, and content. They value every language and culture, celebrating difference, inclusivity, and diversity to make them strong.
Lead and manage the Planning Transformation programs for the Global Planning (GP) Organization within Cisco Global Supply Chain.
Develop and maintain comprehensive program plans, including scope, schedule, budget, and resource allocation.
Manage program risks, issues, and dependencies, proactively identifying and mitigating potential roadblocks.
Cisco is revolutionizing how data and infrastructure connect and protect organizations in the AI era and beyond. They have been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.