Director, Organizational Change Management

Enterprise Change Strategy:

• Apply Prosci methodology to assess impact, formulate strategies, develop plans.
• Conduct change readiness assessments across 1,000+ consultants globally across four geographies.
• Build stakeholder engagement strategies securing executive sponsorship.

Drive Methodology & AI Tool Adoption:

• Lead adoption programs for NOWCreate delivery methodology.
• Develop change strategies for deploying AI agents and third-party tools into consultants' day to day operational patterns.
• Build measurement frameworks tracking ADKAR progress.

Build & Lead OCM Team:

• Manage 7-8 professionals: change managers, communications specialists, training developers, analysts.
• Establish OCM standards, tools, templates, playbooks.
• Develop team capabilities in Prosci, ServiceNow, AI/ML concepts.