Program and Operations Director
Benefits
4w PTO
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Project Management:
- Oversee large-scale FSD renewal opportunities, ensuring seamless execution.
- Plan, organize and manage renewal processes across multiple projects.
- Coordinate daily activities with cross-functional stakeholders.
Process Optimization:
- Identify constraints and facilitate quick improvements
- Facilitate development of standard operating procedures for activities to standardize processes
- Design and implement process artifacts, templates, and best practices.
Innovation:
- Lead process improvement projects to enhance efficiency and scalability, using Experian's AI capabilities to improve renewal outcomes.
- Establish transparent feedback mechanism for continuous improvement
- Understand organizational dynamics and their impact on FSD clients to lead meaningful change.
Experian
Experian is a global data and technology company that powers opportunities for people and businesses around the world. They have a team of 23,300 people across 32 countries and are committed to creating an environment where everyone feels they belong and can excel.