Service Delivery Specialist

Presence

Remote regions

US

Benefits

3w PTO

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About the Role:

  • Own the day-to-day execution of service delivery across a portfolio of districts.
  • Lead delivery conversations, manage provider alignment, and ensure referrals are fulfilled on time.
  • Work cross-functionally to align the right providers to the right students.

What You’ll Do:

  • Partner with Referral Management and Staffing teams to ensure incoming referrals can be acted on efficiently.
  • Manage provider alignment across your districts and maintain a clear view of referral pipeline status.
  • Monitor and analyze service delivery performance to identify trends and opportunities for operational improvement.

How We Support You:

  • Comprehensive benefit plans, including medical, dental and vision coverage.
  • Generous PTO and a 401K savings plan with a company match.
  • Opportunities to give back to your community, including volunteer time off and donation matching.

Presence

Presence is the leading provider of teletherapy solutions for children with diverse needs. With a growing network of over 2,000 clinicians and more than 7 million teletherapy sessions delivered, they’re dedicated to ensuring every child has access to the support they need.

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