Customer Solutions Engineer

The Customer Solutions Engineer is a flexible, go-to technical resource embedded within the Customer Success team. This role is designed for someone who thrives on jumping in, solving problems, and making things work—fast. You will guide customers through CRM integrations, and helping teams with unique or advanced use cases. This role also plays a key internal function: surfacing product feedback, partnering with our Integrations Program Manager, and ensuring that technical knowledge flows freely across the team. The position involves assisting on technical implementation aspects, configuring Popl for unique customer use cases, and translating customer requirements into actionable setup recommendations.