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Responsibilities:
- Partner with Customer Success to identify customer goals and develop expansion pathways.
- Develop and operationalize a customer strategic growth methodology.
- Conduct executive-level customer engagements to uncover strategic priorities.
Success Measures:
- Influence expansion pipeline creation with measurable uplift in qualified opportunities.
- Material contribution to retention and expansion revenue targets.
- Establish reputation as a strategic growth partner across the enterprise portfolio.
Qualifications:
- 12+ years in enterprise customer growth, strategic account leadership, or healthcare SaaS.
- Deep experience in value-based care, healthcare analytics, or population health.
- Exceptional executive presence and strong business case development skills.
Arcadia
Arcadia transforms complex healthcare data into a unified platform to help organizations improve care and lower costs. We are a fast-growing, mission-driven team passionate about making healthcare more sustainable through data and analytics.