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What you'll do:
- Lead and develop your team.
- Coach Customer Success Managers to become trusted AI advisors.
- Own retention outcomes across a growing book of enterprise business.
Own retention and growth outcomes:
- Manage portfolio risk.
- Serve as the executive escalation point.
- Maintain an awareness of the full portfolio.
Drive strategic value:
- Build and protect executive relationships.
- Develop compelling value narratives.
- Position yourself and your team as the AI adoption partners.
Moveworks
Moveworks was founded in 2004 with the vision to transform how we work. Today, we are a global market leader brining innovative AI-enhanced technology with over 8,100 customers, empowering organizations to find smarter, faster and better ways to work.