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$190,000–$215,000/yr
US

  • Lead enterprise-level customer value realization and strategic growth initiatives across Arcadia's largest accounts.
  • Partner closely with Customer Success leaders to identify customer goals, risks, and expansion pathways.
  • Collaborate with Sales/Growth to shape expansion opportunities, build business cases, and support executive negotiations.

Value-Based Care Healthcare Analytics Executive Communication

20 jobs similar to VP, Customer Growth and Retention

Jobs ranked by similarity.

Unlimited PTO

  • Own and deepen relationships with a portfolio of 5–10 enterprise healthcare customers.
  • Serve as a strategic advisor to C-suite and VP-level stakeholders.
  • Develop and execute comprehensive account strategies and success plans.

Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. The company has millions of patients navigating inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.

$380,000–$420,000/yr
US

  • Own commercial execution against Omada’s long-range growth ambitions, with accountability for near-term performance and durable long-term scale.
  • Expand Omada’s presence across health plans, PBMs, employers, Medicare, government, health systems, and other strategic growth channels.
  • Build and own a multi-year commercial plan that maps specific capabilities, channels, and investment levers to Omada’s growth priorities.

Omada Health inspires and engages people in lifelong health, one step at a time. As a newly public virtual care company, the organization is pursuing an ambitious long-term vision to expand its impact, reach more members, and build one of the most important growth platforms in healthcare. They carefully hire the best talent and strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions.

$113,700–$199,000/yr
North America

  • Lead and develop your team.
  • Own retention and growth outcomes.
  • Drive strategic value and C-level partnerships.

Moveworks was founded in 2004 with the vision to transform how we work. Today, we are a global market leader brining innovative AI-enhanced technology with over 8,100 customers, empowering organizations to find smarter, faster and better ways to work.

Unlimited PTO

  • Accountable for owning a portfolio of customers and driving exceptional outcomes.
  • Focus on client retention, identifying growth opportunities, and nurturing partnerships.
  • Manage budget, timeline, and quality; establish guiding principles for team success.

Penrod is a healthcare and life sciences consulting company that empowers exceptional experiences by engaging and consulting on technology and enabling digital transformation. Founded in 2011, they have helped hundreds of companies ranging from startup to the Fortune 500.

$125,000–$150,000/yr
US Unlimited PTO

  • Ensure seamless customer experiences across all stages of the customer journey.
  • Bring strong customer relationships, maximize satisfaction, and drive growth by managing enterprise client accounts.
  • Increase customer satisfaction, NPS, retention/product adoption, and business expansion.

Yoodli is an AI roleplay simulator redefining how individuals and teams master communication. Leaders at companies like Google, Databricks, Snowflake, RingCentral, and Dale Carnegie use Yoodli to ramp reps faster, improve message delivery, and reduce coaching burden on frontline managers. They have $40M in Series B funding, doubling their team in 2026, and are headquartered at the beautiful Pier 70 in Seattle.

US

  • Manage a portfolio of global strategic customers and be their primary advisor.
  • Build relationships with C-level executives to drive satisfaction.
  • Develop and execute strategic account plans with success metrics.

Jobgether is a platform that connects job seekers with companies using AI-powered matching. They focus on ensuring applications are reviewed quickly, objectively, and fairly against the role's core requirements.

$132,000–$165,000/yr
US

  • Build and maintain strong customer relationships to drive strategic account management and improve Net Dollar Retention (NDR).
  • Guide customers in optimizing the analytics platform using SQL, data visualization, and deep business intelligence expertise.
  • Serve as a customer advocate to the product team and develop success plans aligning platform capabilities with business goals.

Sigma Computing is the AI apps and analytics platform connected to the cloud data warehouse, providing tools to build intelligent, production-ready AI apps that accelerate and automate operational workflows. The company has announced a $200M Series D financing round, is an equal opportunity employer, and maintains in-office environments in SF, NYC, and London.

$90,000–$90,000/yr
US Unlimited PTO

  • Build and nurture deep strategic relationships with VIP and enterprise-tier clients.
  • Understand each partner's business goals to ensure solutions align with their success.
  • Maintain a forward-looking view of each partner's health, identifying risks early.

Xsolla provides tools and services for video game developers to help them fund, distribute, market, and monetize their games. They have helped over 1,500 game developers grow their businesses around the world and are headquartered in Los Angeles, California.

  • Own the Client Relationship: Serve as the primary client lead during implementation.
  • Lead Solution Deployments: Oversee customer onboarding (planning, configuration, testing, training, go-live, support) with clear project plans, milestones, and risk mitigation.
  • Leverage Impact Metrics: Use established KPIs (e.g., time saved, turnaround reduction) to demonstrate ROI and support customer expansion strategies.

Ascertain is building AI agents to automate the administrative work that burdens care teams. They are in major health systems and large specialty groups, saving hundreds of staff hours every week.

US

  • Accountable for new business growth in Jumbo and Enterprise segments.
  • Translates growth objectives into executable national sales strategies.
  • Champions innovation in sales process design for large enterprise customers.

Omada Health is a virtual-first chronic care provider, empowering people to achieve lasting health improvements in weight health, diabetes, hypertension, and musculoskeletal care while reducing costs for employers and health plans. Omada carefully hires the best talent and strives to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions.

Canada 3w PTO

  • Manage relationships with enterprise and upper-mid market customers, as their primary strategic partner.
  • Guide customers through pre and post-sale testing, implementation, and success planning.
  • Develop strategies to improve customer health, long-term retention, and satisfaction.

Rewind safeguards critical data for businesses of all sizes by backing up cloud-based applications like Jira, GitHub, Confluence, and Shopify. They are supported by Insight Partners, Inovia, Bessemer, and Atlassian Ventures and recognized as one of Canada's 50 fastest-growing tech companies.

$160,000–$210,000/yr
US Canada Unlimited PTO

  • Drive customer retention and growth by uncovering root causes of churn and executing high-impact interventions.
  • Own customer analytics and build data products, tools, and AI workflows to improve the customer experience and support strategic decision-making.
  • Collaborate cross-functionally with Product, Sales, and Customer Success to identify opportunities, shape the product roadmap, and lead ad-hoc strategic projects.

Owner builds an AI-native system that helps local business owners, starting with restaurants, succeed by replacing multiple operational tools. The company has a team in the low hundreds with talent from top SMB software companies and is remote-first, headquartered in San Francisco.

$140,000–$180,000/yr
US Unlimited PTO

  • Grow qualified referral volume across existing partnerships.
  • Drive renewals and achieve >100% Net Revenue Retention.
  • Serve as a cross-functional intelligence hub.

Movn Health is redefining how people recover from heart disease. As the nation's leading virtual cardiac rehabilitation and cardiovascular care provider, our mission is to help every person live a longer, stronger, and more confident life after a heart event. At Movn Health, they believe heart care should be human, proactive, and accessible to everyone — and they're building the future of cardiac recovery to make that vision real.

US

  • Responsible for driving best-in-class client outcomes through strategic leadership of client services and revenue cycle operations.
  • Ensures delivery of “white glove” service while optimizing end-to-end revenue cycle performance, client satisfaction, and financial results.
  • Owns the client experience, operational performance, and growth across assigned service lines, partnering cross-functionally to deliver consistent, high-quality outcomes.

Ventra Health is a business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers.

$133,000–$153,000/yr
US Unlimited PTO

  • Own Company-Level KPIs: Maximize Gross Revenue Retention (GRR) and drive Net Revenue Retention (NRR).
  • Expansion & Upselling: Partner with customers to identify new integration needs, product adoption opportunities.
  • Strategic Retention: Act as the executive sponsor for a portfolio of key accounts, ensuring continuous, high-value delivery.

Redox accelerates healthcare’s transformation with useful data through its flexible interoperability platform, Redox Engine, connecting and powering real-time healthcare data exchange. Connecting to Redox once allows data authorization across a growing network of 12,000+ systems and organizations. They have a remote-first culture, valuing diversity and supporting their team.

US

  • Lead the provider partner business development process from end-to-end.
  • Network to establish long term relationships with oncology practices.
  • Work cross-functionally with product and operations teams to align solutions with provider needs.

Atlas is built for oncologists by oncologists providing practices with the staff, contracts, and toolkit they need to deliver truly whole person care to their cancer patients. They are on a mission to deliver the type of cancer care that everyone wants and deserves.

US Unlimited PTO 16w maternity 16w paternity

  • Serve as the primary trusted advisor for 5-10 of Vanta's most strategic customers.
  • Lead enterprise-scale implementations, configurations, and optimizations of Vanta's Trust Management Platform.
  • Build and maintain deep, multi-threaded executive relationships with CISOs, CIOs, Chief Compliance Officers, and other C-level stakeholders.

Vanta's mission is to help businesses earn and prove trust. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful without it.

$95,400–$106,000/yr
US Canada

  • Drive and own Strategic partnerships with clients and act as the primary point of contact for assigned accounts.
  • Act as a trusted advisor to customers to drive adoption of solutions and ensure they leverage value.
  • Maintain customer engagement levels and support customer NPS scores.

PointClickCare helps providers deliver exceptional care. They are a leading health tech company that’s founder-led and privately held, empowering employees to push boundaries and innovate.

US 6w PTO 16w maternity 16w paternity

  • Serve as primary contact for enterprise agency customers, retaining and growing a book of business.
  • Own the full customer lifecycle and revenue pipeline, including renewals, expansion opportunities, and forecasting.
  • Leverage data and lead business reviews to drive product adoption, mitigate churn, and provide strategic recommendations.

Muck Rack provides the leading SaaS platform for public relations and communications professionals to build trust, tell stories, and demonstrate the value of earned media through an AI-powered, integrated platform. It is a founder-controlled, fully distributed, and growing company recognized for its culture and product, with values of resilience, transparency, ownership, and customer devotion.

US

  • Refine and execute a national value-based care contracting strategy.
  • Lead and deliver against all payor contracting activities.
  • Lead the design and implementation of full-risk payment models.

Atlas Oncology provides practices with the staff, contracts, and toolkit they need to deliver truly whole person care to their cancer patients. Their value-based approach to care delivery aligns incentives, offering patients better outcomes and greater financial independence.