Sr. Manager, Technical Account Management

Redox

Remote regions

US

Salary range

$133,000–$153,000/yr

Benefits

Unlimited PTO

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Opportunity & Impact:

  • Drive Redox’s recurring revenue growth.
  • Ensure customer adoption of the Redox platform translates into revenue retention and expansion.
  • Build predictable renewal performance and increase the lifetime value of Redox’s enterprise customer base.

Job Responsibilities:

  • Manage, mentor, and develop a team of Senior TAMs.
  • Act as a trusted advisor, translating complex technical integration challenges and new interoperability standards into strategies.
  • Drive cross-functional alignment (Sales, Product, Engineering) to manage customer success plans.

Required Skills & Experience:

  • 7+ years managing, coaching, and developing customer-facing teams.
  • Proven success renewing, expanding, and growing enterprise accounts.
  • Deep EHR integration, workflow knowledge, and clinical understanding.

Redox

Redox accelerates healthcare’s transformation with useful data through its flexible interoperability platform, Redox Engine, connecting and powering real-time healthcare data exchange. Connecting to Redox once allows data authorization across a growing network of 12,000+ systems and organizations. They have a remote-first culture, valuing diversity and supporting their team.

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