Responsible for driving best-in-class client outcomes through strategic leadership of client services and revenue cycle operations.
Ensures delivery of “white glove” service while optimizing end-to-end revenue cycle performance, client satisfaction, and financial results.
Owns the client experience, operational performance, and growth across assigned service lines, partnering cross-functionally to deliver consistent, high-quality outcomes.
Responsible for managing and growing client relationships through hands on partnership.
Delivering exceptional service, aligning client expectations with internal capabilities.
Driving satisfaction and retention through consistent, proactive communication.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations. They leverage industry expertise and a unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals and surgery centers. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024. They are also among the top one percent of companies to make the Inc. 5000 list for the last eleven years.
Own and deepen relationships with a portfolio of 5–10 enterprise healthcare customers.
Serve as a strategic advisor to C-suite and VP-level stakeholders.
Develop and execute comprehensive account strategies and success plans.
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. The company has millions of patients navigating inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
Serve as the lead of day to day client management for a large, complex client with revenue under management of 100m+ ARR.
Develop a deep understanding of client strategy and contractual terms, partnering with clients and internal partners to execute strategies.
Deliver recurrent business reviews and reports demonstrating progress towards achievement of shared success measures.
Included Health delivers integrated virtual care and navigation. They aim to raise the standard of healthcare for everyone by breaking down barriers and providing high-quality care for every person in every community. Included Health is an Equal Opportunity Employer.
Own revenue retention and expansion performance across the client portfolio.
Build, lead, and scale a high performing Account Management organization with trackable KPIs.
Serve as a senior cross-functional leader connecting Sales, Product, Operations, Marketing, and Finance.
MRI-Simmons measures consumer preferences, attitudes, and behaviors, empowering marketers, advertising agencies and media companies. NIQ combined with GfK and has operations in 100+ markets, covering more than 90% of the world's population.
Own the full revenue cycle end-to-end: charge capture, claim submission, denial management, payment posting, and patient collections.
Drive RCM internalization — evaluate current vendor relationships, build the business case for what to bring in-house, and execute the transition without disrupting cash flow.
Partner with the contracting team to translate newly negotiated payor terms into billing workflows.
Dreem Health is America’s leading digital sleep clinic, powered by Sunrise’s technology. They make sleep care simple by replacing long waits and in-lab sleep studies with home-based testing, expert telehealth visits, and personalized treatment plans. They have 100+ clinicians, engineers, and operators across the U.S. and Europe.
Own overall program execution and operational delivery for a strategic client within Cotiviti’s Value‑Based Care solutions.
Act as the primary point of coordination across internal teams including Product Management, Engineering, Data Analytics, Operations, Implementation, and Support to ensure alignment and timely execution.
Proactively identify delivery risks, dependencies, and obstacles; orchestrate appropriate internal resources to resolve issues before they impact clients.
Cotiviti delivers quality, value-based payment, and related platform solutions. They are an equal opportunity employer that recruits, hires, and promotes individuals based on their qualifications for a specific job.
Own end-to-end revenue cycle performance across claims submission, denial management, and A/R follow-up
Manage and hold external billing vendors accountable to defined KPIs and service expectations
Monitor first-pass resolution rates, denial trends, and aging buckets to proactively mitigate revenue risk
Thirty Madison is a healthcare company that builds specialized healthcare brands that focuses on specific ongoing conditions, and thoughtfully designed to support the unique needs of its community with personalized treatments and care. They have built a number of brands and are continuing to grow rapidly.
Partner with RCM leadership to monitor performance trends and identify revenue cycle opportunities.
Support payer contracting activities, including onboarding clinical network agreements.
Act as program manager for strategic payer partnership initiatives and drive implementation.
Headspace provides access to lifelong mental health support. They combine content, clinical care, and technology to help millions of members around the world get support. Their culture is collaborative, inclusive, and grounded in their values.
Productable is a software and services company helping organizations make better investment decisions using a portfolio approach. They're in the early stages with a lean team and currently serve the DOW.
Accountable for owning a portfolio of customers and driving exceptional outcomes.
Focus on client retention, identifying growth opportunities, and nurturing partnerships.
Manage budget, timeline, and quality; establish guiding principles for team success.
Penrod is a healthcare and life sciences consulting company that empowers exceptional experiences by engaging and consulting on technology and enabling digital transformation. Founded in 2011, they have helped hundreds of companies ranging from startup to the Fortune 500.
Design and refine the lifecycle for the 1:Many cohort.
Directly manage and provide leadership for high-potential accounts.
Integrate AI tools to manage account health and communications.
RainFocus provides a software platform for in-person, virtual, and hybrid events, serving Fortune 500 companies. They focus on business intelligence to elevate the attendee experience and streamline event operations.
Serve as the primary liaison between customers and internal teams, fostering strong, long-term relationships.
Analyze customer performance metrics, identify trends, and suggest improvements to optimize revenue cycle processes.
Drive customer satisfaction, retention, and advocacy through strategic engagement, ensuring high Net Promotor Scores (NPS) and strong customer references.
HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. The employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
Lead complex deal strategy, operating as the quarterback for multi-threaded opportunities.
Elevate discovery and value diagnosis, translating insights into compelling ROI narratives.
Build and maintain a strategic pipeline through targeted outbound activity and account planning.
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. They apply artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
Provide strategic and day-to-day leadership to multiple PCS locations.
Drive operational efficiency and effectiveness through standardized workflows and KPIs.
Hire, train, mentor, and evaluate performance of local branch leadership and operational staff.
AbriCare was founded with the mission to put caregivers first, because the best care for clients starts with supporting the people who deliver it. They aim to become a next-generation leader in Personal Care Services (PCS) and solve a structural workforce crisis.
Provide oversight of client account management team with a focus on member and client satisfaction.
Maintain regular contact with clients, client representatives, and other internal members of the account team.
Lead, coach and mentor team of Client Success Strategic Partners.
AffirmedRx aims to improve healthcare outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. They are committed to making pharmacy benefits easy to understand and accessible, leading with clinical approaches and utilizing technology.
Moveworks was founded in 2004 with the vision to transform how we work. Today, we are a global market leader brining innovative AI-enhanced technology with over 8,100 customers, empowering organizations to find smarter, faster and better ways to work.
Build and sustain strong client relationships across the full engagement lifecycle.
Serve as the escalation point when it matters, stepping in with clarity and intent.
Coach and develop delivery talent, building their delivery judgment.
Nimble Gravity is a company that turns client engagements into long-term partnerships through great delivery. We are looking for individuals to help drive real business value for our clients. Nimble Gravity is an Equal Opportunity Employer.
Lead and manage end-to-end revenue cycle operations.
Develop strategic initiatives and performance metrics.
Collaborate with executive leadership and cross-functional teams.
Advantia Health is dedicated to providing unparalleled healthcare to our customers by employing the most highly-qualified individuals. It is a place where good people want to work, and customers want to continue to engage.
Own commercial execution against Omada’s long-range growth ambitions, with accountability for near-term performance and durable long-term scale.
Expand Omada’s presence across health plans, PBMs, employers, Medicare, government, health systems, and other strategic growth channels.
Build and own a multi-year commercial plan that maps specific capabilities, channels, and investment levers to Omada’s growth priorities.
Omada Health inspires and engages people in lifelong health, one step at a time. As a newly public virtual care company, the organization is pursuing an ambitious long-term vision to expand its impact, reach more members, and build one of the most important growth platforms in healthcare. They carefully hire the best talent and strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions.
Develop and execute against the strategic business plan, including strategy for growth and market penetration, competitiveness, and differentiation.
Lead the development and execution of sales strategies, including portfolio management, to achieve regional revenue targets.
Collaborate with cross-functional teams to ensure successful implementation and expansion of ServiceNow solutions.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.