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• Responsible for managing and growing client relationships through hands on partnership.
• Delivering exceptional service, aligning client expectations with internal capabilities.
• Driving satisfaction and retention through consistent, proactive communication.

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations. They leverage industry expertise and a unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals and surgery centers. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024. They are also among the top one percent of companies to make the Inc. 5000 list for the last eleven years.

• Own end-to-end revenue cycle performance across claims submission, denial management, and A/R follow-up
• Manage and hold external billing vendors accountable to defined KPIs and service expectations
• Monitor first-pass resolution rates, denial trends, and aging buckets to proactively mitigate revenue risk

Thirty Madison is a healthcare company that builds specialized healthcare brands that focuses on specific ongoing conditions, and thoughtfully designed to support the unique needs of its community with personalized treatments and care. They have built a number of brands and are continuing to grow rapidly.

• Own the full revenue cycle end-to-end: charge capture, claim submission, denial management, payment posting, and patient collections.
• Drive RCM internalization — evaluate current vendor relationships, build the business case for what to bring in-house, and execute the transition without disrupting cash flow.
• Partner with the contracting team to translate newly negotiated payor terms into billing workflows.

Dreem Health is America’s leading digital sleep clinic, powered by Sunrise’s technology. They make sleep care simple by replacing long waits and in-lab sleep studies with home-based testing, expert telehealth visits, and personalized treatment plans. They have 100+ clinicians, engineers, and operators across the U.S. and Europe.

• Own and deepen relationships with a portfolio of 5–10 enterprise healthcare customers.
• Serve as a strategic advisor to C-suite and VP-level stakeholders.
• Develop and execute comprehensive account strategies and success plans.

Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. The company has millions of patients navigating inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.

• Manage a portfolio of existing, “live” customers on the SmarterDx platform
• Develop deep relationships with customers at all levels, acting as the customer's trusted advisor, and providing guidance and knowledge to help them achieve their business objectives
• Monitor client performance, report on financial impact to customer executives, drive product expansion, and work with sales to execute renewals

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.

• Develop and implement Freenome’s enterprise-wide revenue cycle strategy.
• Build, coach, and develop a high-performing team and foster a culture of accountability.
• Establish and oversee all processes related to coding, claims submission, reimbursement, and accounts receivable management.

Freenome is an equal-opportunity employer that values diversity. They are committed to building a career with their company and offer future opportunities via email alerts.

• Lead a designated book of business aligned to HealthJoy’s most strategic broker partners.
• Be a key driver of HealthJoy’s revenue goals through proactive account management, strategic expansion, and world-class retention efforts.
• Build strong, consultative relationships across all levels of a customer organization, from day-to-day champions to C-Suite stakeholders.

HealthJoy guides employees to affordable, high-quality healthcare by consolidating clients’ health and wellness strategies into the HealthJoy Benefits OS, a simple, unified digital experience, leading to healthier employees and a healthier bottom line. With over $100M in fundraising to date, HealthJoy has garnered workplace awards and grown globally to over 300 team members.

• Build and maintain relationships with customers and internal RealPage staff.
• Consult with customers on operational questions related to Revenue Management.
• Coordinate regular performance calls reporting to management regarding financial results, revenue management adoption behavior, leasing velocity and market conditions.

RealPage provides software and data analytics to the real estate industry. They have a comprehensive benefit plan and are committed to creating an inclusive environment for all employees.

• Partner with RCM leadership to monitor performance trends and identify revenue cycle opportunities.
• Support payer contracting activities, including onboarding clinical network agreements.
• Act as program manager for strategic payer partnership initiatives and drive implementation.

Headspace provides access to lifelong mental health support. They combine content, clinical care, and technology to help millions of members around the world get support. Their culture is collaborative, inclusive, and grounded in their values.

• Perform monthly billing operations including claims reconciliation and revenue review.
• Contribute to the revenue cycle process, including claims submission and payment posting.
• Collaborate with Sales, Product, Data, and Client Success teams on issue resolution.

Vida Health is a virtual, personalized obesity care provider. Vida's team of Obesity Medicine-Certified Physicians helps people lose weight, reduce stress and improve their overall health, and is trusted by Fortune 100 companies.

• Be the primary liaison between clients and our teams (Operations, Legal, Compliance, Finance, Project Management, Client Success).
• Be the lead for client strategic programs, ensuring the smooth execution of Experian-supported projects.
• Represent the voice of the client internally, advocating for their needs and driving resolution of issues.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company, they have a team of 22,500 people across 32 countries, with corporate headquarters in Dublin, Ireland.

• Handle Revenue Cycle department interactions via phone, email, voicemail, faxes, and patient portal.
• Communicate with offices and patients to ensure current information.
• Answer patient questions, inquiries, and concerns regarding their accounts and/or about centers.

LifeStance Health strives to help individuals, families, and communities with their mental health needs. They are the fastest growing mental health practice group in the country.

• Customer service is the #1 priority, ensuring the best possible experience.
• Manage billing and accounting, ensuring accuracy and timeliness of payments.
• Enforce team standards of time logging, communication, and performance.

Plan Left is an operational company responsible for the oversight of company accounting, standards, and documentation. They value customer service and offer on-the-job training with opportunities for advancement.

• Own and nurture relationships with assigned customers to ensure seamless onboarding, implementation, and ongoing support.
• Act as the primary point of contact and advocate for customers, proactively addressing their needs and concerns.
• Establish a trusted advisor relationship with customers to drive the adoption of Humata Health’s solutions.

Humata Health Inc. is dedicated to providing innovative solutions that improve healthcare efficiency and patient outcomes. They foster a diverse and inclusive workplace where employee ideas are valued and offer opportunities for professional growth in a fast-paced environment.

• Develop a digital-first success program delivering proactive engagement.
• Build executive relationships, serving as a strategic advisor.
• Monitor customer health and develop data-driven playbooks.

Amwell transforms healthcare through technology and people's ideas. They provide solutions to the healthcare industry's challenges. They have almost two decades of experience with some of the largest healthcare organizations, focused on equitable and accessible care.

• Develop and maintain deep expertise in Prompt’s billing and reporting suite to troubleshoot complex billing workflows and product behaviors.
• Support Prompt’s largest and most complex customers by partnering closely with Enterprise Billing Success Managers (BSMs).
• Translate customer feedback and enterprise call discussions into clearly documented engineering tickets, feature requests, and use cases for Product and Engineering teams.

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest growing company in the therapy EMR space and the new standard in healthcare technology, they are building the greatest software on the planet for rehab therapists.

• Own executive-level relationships for top-tier healthcare accounts (TCV $200k+).
• Co-create Joint Business Plans and lead Executive Business Reviews (EBRs) focused on ROI and compliance risk mitigation.
• Act as the Voice of the Customer (VoC) by synthesizing user needs into actionable insights for the Product team.

Propelus simplifies workforce compliance management across healthcare. With innovative technology and strategic partnerships, Propelus empowers millions of professionals, employers, and regulators to create a connected and efficient healthcare ecosystem.

• Manage day-to-day invoicing, payment tracking, payments adjustments, and review processes.
• Serve as the primary contact for customer inquiries related to billing, payments, adjustments, penalties, and discrepancies.
• Provide support to Billing and Collections Manager for daily invoicing, collection efforts, payments adjustments and audits.

Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. We are data-driven and customer-obsessed as we work to solve interesting and complicated challenges in a fast-growing global market.

• Build strong relationships with physicians and Practice Management.
• Develop tailored strategies that enhance productivity, increase membership, and improve overall Practice performance.
• Act as a trusted advisor to enhance patient engagement, workflow efficiency, and practice outcomes.

MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.

• Supervise offshore/global VA revenue cycle staff and ensure adequate coverage and productivity.
• Conduct regular team check-ins and performance reviews to develop staff capability.
• Monitor key revenue cycle metrics and implement action plans to address underperformance.

EnableComp helps more than 1,000 hospitals nationwide recover $3 billion annually from complex claims, denials, and revenue recovery and earned its reputation in the toughest corners of the revenue cycle by solving the complex claims no one else could. The company is a multi-year Top Workplaces honoree and believes that investing in employees is the key to their success.