Deliver exceptional client satisfaction while supporting annual contract renewals.
Ensure all contractual commitments are fulfilled.
Act as primary relationship owner throughout client lifecycle.
Personify Health created a personalized health platform, bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together. Their team empowers people to lead healthier lives through data-driven solutions that reduce costs while improving health outcomes.
Develop relationships with partner practices to drive retention and growth.
Leverage data and insights to optimize engagement and maximize outcomes.
Share best practices and enable practices to grow their business using payment plan technology.
Cherry is a fast-growing FinTech company that provides a Buy Now, Pay Later solution for medical practices making healthcare services more accessible. They are backed by investors such as Kleiner Perkins and DCM and they aim to reshape the way patients pay for care.
Manage the successful onboarding process for Intuitive customers, ensuring effective utilization of services and resources.
Become an expert in Intuitive Ecosystem offerings, providing relevant solutions to meet unmet needs of hospital stakeholders.
Monitor outcomes and prevent potential bottlenecks affecting hospital performance, while advocating for customer needs with internal teams.
Intuitive is dedicated to advancing minimally invasive care through ingenuity and intelligent technology. They are a leading company in robotic-assisted surgery, fostering an inclusive and diverse team committed to making a difference in healthcare.
Build relationships with stakeholders in hospitals and physician groups.
Partner with Customer Success to identify expansion opportunities.
Lead discovery to understand customer priorities and growth potential.
PerfectServe offers clinical communication and physician scheduling solutions. They have experienced significant growth and aim to optimize provider schedules and dynamically route messages, with a focus on patient outcomes and faster care interventions.
Conduct outreach calls to practices, and build immediate rapport and trust by adapting approach to their needs
Lead individual and group practice meetings to build successful workflows with the Stellar application and drive performance on key outcomes
Quickly triage inbound emails and answer questions from practices
Stellar Health helps primary care providers put patient health first with their technology platform, people, and analytics. They are a US-based Health-tech backed by Top VCs with an established product & proven operating model.
Develop a digital-first success program delivering proactive engagement.
Build executive relationships, serving as a strategic advisor.
Monitor customer health and develop data-driven playbooks.
Amwell transforms healthcare through technology and people's ideas. They provide solutions to the healthcare industry's challenges. They have almost two decades of experience with some of the largest healthcare organizations, focused on equitable and accessible care.
Manages client relationships to implement messaging solutions.
Acts as a point of contact for client requests.
Develops client presentations and participates in client presentations.
ConnectiveRx helps patients get on and stay on medications by providing patient support, access and adherence solutions, and data and analytics. The company strives to serve as a trusted partner, fostering a culture of innovation, collaboration, and dedication in the healthcare industry.
Responsible for managing and growing client relationships through hands on partnership.
Delivering exceptional service, aligning client expectations with internal capabilities.
Driving satisfaction and retention through consistent, proactive communication.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations. They leverage industry expertise and a unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals and surgery centers. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024. They are also among the top one percent of companies to make the Inc. 5000 list for the last eleven years.
Manage a portfolio of Strategic Service Professional partners and be their primary contact.
Analyze partner performance metrics to identify trends, growth opportunities, and areas for improvement.
Develop client relationships by identifying new growth opportunities and understanding essential needs.
Angi connects homeowners with reliable pros, empowering them to complete jobs well. They have over 2,800 employees worldwide and foster an environment where homeowners, pros, and employees benefit from more jobs done well.
Serve as the primary point of contact for clients.
Identify and implement Client Success process enhancement opportunities.
Create and oversee client-specific and organizational KPIs.
Arine is a healthcare technology and clinical services company ensuring individuals receive the safest and most effective treatments. With a mission to redefine excellent healthcare, they tackle medication-related issues through their SaaS platform, leveraging data science, machine learning, AI, and clinical expertise.
Own the full renewal lifecycle for assigned accounts.
Serve as primary strategic partner for renewal-stage clients.
Clearly articulate and quantify membership impact and ROI.
Union Healthcare Insight is a researcher-founded, researcher-led membership organization delivering independent, curated insight on what is moving — and will move — healthcare. They equip healthcare leaders with objective analysis across strategy, sectors, and market dynamics to support confident decision-making and meaningful organizational impact.
Own and manage assigned health plan accounts as the primary point of contact.
Build strong, trusted relationships with clients, handling escalations professionally.
Coordinate with internal teams to track and resolve complex client issues promptly.
They are focused on connecting candidates with jobs through an AI-powered matching process. They value engagement, offer continued learning opportunities, and encourage community involvement.
Effectively present Mom’s Meals products and services to a variety of audiences.
Identify growth opportunities and strategically develop new and existing accounts.
Consistently utilize company programs and systems to maximize and prioritize each of the qualified Tier account engagements.
Mom's Meals is a company focused on providing quality, customer service, and nutritional support for high-risk clients. They value their team members and provide a generous package of benefits.
Maximize revenue within assigned accounts by designing and executing strategic account development initiatives.
Develop trusted advisor relationships with customers to ensure the solution aligns with their business strategy.
Partner with internal teams to track customer needs and develop long-term retention and growth strategies.
Intradiem is on a mission to reinvent customer service through automation, developing innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. They value a people-first culture, transparent leadership, and unfettered growth opportunities.
Identify, target, and secure enterprise-level agreements with large Dermatology groups.
Act as the primary point of contact for CEOs, COOs, and Medical Directors.
Collaborate with Area Directors (ADs) and Business Development Managers (BDMs) to ensure national contracts are activated and optimized within individual clinic locations.
Nutrafol is a growing company that creates clinically tested products for hair growth and provides support for people at every step of their hair journey. They embrace individuality and differences, leading by example, and empowering themselves and others with their passion for wellness and innovation.
Lead, mentor, and develop a team of 7–8 Client Success Managers.
Ensure structured Success Plans are developed and executed for key accounts.
Partner with Sales to drive renewals and expansion opportunities.
Illumia brings the best integrated technology solutions to education, healthcare, and business campuses worldwide. They are committed to transforming organizations and improving the lives of people doing mission-critical work and dedicated to fostering a culture of integrity, respect, and continuous personal development.
Provide leadership and management support to reinforce the foundation and drive the success of Aledade’s core physician outreach function.
Inform and drive towards network development targets that support Aledade’s long-term mission and business goals.
Utilize systems, structures and processes to drive consistent and predictable sales outcomes.
Aledade empowers independent primary care practices, health centers, and clinics to deliver better care in value-based care arrangements. They are the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.
Own the business relationship with clients, building strong, multi-threaded partnerships across key stakeholders
Drive renewals and identify opportunities to upsell and expand existing accounts
Clearly communicate Reachdesk’s value proposition, platform capabilities, and competitive advantages in a way that resonates with client goals
Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Trusted by many of the most recognized names in the technology and SaaS space, they are backed by a world-class team with hubs in New York, London, and Lisbon.
Manage provider relationships and drive engagement within your assigned territory.
Execute strategic initiatives, including supporting providers and coordinating events.
Act as the primary point of contact for providers and community organizations.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group that reimagines care for children with special health care needs. They deliver 24/7 virtual-first and in-home medical, behavioral, and social care, working alongside families, providers, and health plans.
Build strong, consultative relationships with employer clients to become a trusted partner and advisor.
Manage enrollment marketing and campaign planning efforts to generate awareness of our programs.
Analyze, interpret, and present program engagement and outcome metrics to demonstrate value.
Big Health's mission is to help millions back to good mental health by providing fully digital, non-drug options for the most common mental health conditions. They've pioneered the first at-scale digital therapeutic business model in partnership with some of the most prominent global healthcare organizations.