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Renewal & Retention Leadership:

  • Own the full renewal lifecycle for assigned accounts.
  • Design renewal and retention processes and strategy.
  • Develop proactive retention strategies.

Executive Relationship Management:

  • Serve as primary strategic partner for renewal-stage clients.
  • Conduct business reviews and value discussions with senior healthcare leaders.
  • Align Union’s offerings with evolving client priorities.

Value Communication & Growth:

  • Clearly articulate and quantify membership impact and ROI.
  • Prepare executive-ready renewal materials and engagement summaries.
  • Identify and pursue upsell, cross-sell, and expansion opportunities.

Union Healthcare Insight

Union Healthcare Insight is a researcher-founded, researcher-led membership organization delivering independent, curated insight on what is moving — and will move — healthcare. They equip healthcare leaders with objective analysis across strategy, sectors, and market dynamics to support confident decision-making and meaningful organizational impact.

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