Lead health plan partnerships across Medicaid and related lines of business.
Serve as the senior relationship owner for a portfolio of managed care health plan partners.
Identify performance risks early and lead cross-functional action plans to improve outcomes.
Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the healthcare system. Founded in 2021, the company is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations.
Accountable executive owner for a curated portfolio of Medely’s most strategic enterprise systems.
Responsible for protecting and expanding Net Revenue Retention (NRR), driving system-level adoption and reliability, and ensuring long-term enterprise partnership health.
Lead through influence, quarterbacking a cross-functional “Account Pod” (Account Managers, Operations, Product, RevOps).
Medely is a high-growth technology start-up that is reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. As a fully remote team of sharp, collaborative, and entrepreneurial individuals, they are dedicated to redefining the way healthcare workers and facilities work together to provide for patients.
Manage payment program implementation for client retention.
Design and implement new programs to maximize retention rates.
Manage metrics related to client retention and performance.
Aledade empowers independent primary care practices to deliver better care in value-based care contracts. They are the largest network of independent primary care in the country, with a collaborative, inclusive, and remote-first culture.
Collaborate with partners and employees to drive successful Implementation and maintenance.
Manage post-implementation relationships with broker partners, sales team, and clients.
Guide broker partners through their client’s new healthcare solution, building strategic roadmaps.
ParetoHealth helps small and medium-sized businesses fight the rising cost of employee health benefits. They have a casual and fun work environment, full of people who take the company mission incredibly seriously.
Execute the renewal process to ensure ARR is retained or expanded and proactively handle churn/contraction scenarios including discount removal strategies.
Build and maintain strong relationships with clients to understand their needs, address concerns, and identify opportunities for upselling or cross-selling additional products.
Analyze renewal metrics and trends to identify areas for improvement and develop strategies to enhance customer retention including the evaluation of license usage and true-up requirements.
1Password is building the foundation for a safe, productive digital future. They provide a human-centric approach to cybersecurity . They have over 180,000 businesses using their product and have also teamed up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth.
Serve as the primary point of contact and trusted advisor for each lighthouse institution throughout their multi-year engagement with DataKind.
Build and maintain strong relationships with institutional leadership grounded in trust, responsiveness, and deep understanding of each partner's context and goals.
Own the renewal process for each partnership, tracking engagement signals and proactively addressing retention risks.
DataKind believes in the transformative power of data science and AI to create a more promising future. Since its founding in 2012, they've been at the forefront of designing scalable, data-driven tools that address some of the world's toughest challenges. They empower organizations to harness the full potential of data science and AI while putting communities first.
Lead, mentor, and develop a team of 7–8 Client Success Managers.
Ensure structured Success Plans are developed and executed for key accounts.
Partner with Sales to drive renewals and expansion opportunities.
Illumia brings the best integrated technology solutions to education, healthcare, and business campuses worldwide. They are committed to transforming organizations and improving the lives of people doing mission-critical work and dedicated to fostering a culture of integrity, respect, and continuous personal development.
Own a portfolio of pharmaceutical accounts with responsibility for retention, expansion, and overall account health.
Develop and execute annual account growth plans aligned to client brand and portfolio strategies.
Manage and mentor a team of Client Services Managers and Coordinators, fostering a high-performance, solutions-oriented team culture.
Impiricus is an AI-powered HCP Engagement Engine that helps life sciences companies support physicians. They ethically connect HCPs to pharma resources and reduce go-to-market costs. They were named the #1 fastest growing company in North America in 2025 by Deloitte.
Own and manage the full renewals pipeline, including a rolling 120-day forecast with clear visibility into at-risk accounts.
Encoura is a data and technology company purpose-built for higher education, helping institutions and students make smarter, more connected decisions. Since 1972, the company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success.
Own the business relationship with clients, building strong, multi-threaded partnerships across key stakeholders
Drive renewals and identify opportunities to upsell and expand existing accounts
Clearly communicate Reachdesk’s value proposition, platform capabilities, and competitive advantages in a way that resonates with client goals
Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Trusted by many of the most recognized names in the technology and SaaS space, they are backed by a world-class team with hubs in New York, London, and Lisbon.
Own Strategic Client Relationships: Serve as the senior strategic lead for enterprise clients, owning executive communication.
Drive Retention & Expansion: Develop and execute renewal, upsell, and cross-sell strategies tied to NRR performance.
Architect Cross-Channel Strategy: Design integrated growth plans across Paid Media, SEO/Content, CRO, Creative, and RevOps.
Directive is a remote-first performance marketing team that drives measurable growth for B2B SaaS and tech companies. They focus on data-backed strategy and world-class execution across Paid Media, SEO & Content, CRO, Creative, and RevOps, fostering integrated marketing leadership.
Establish processes and frameworks for collaboration across Renewals, Sales, Customer Success, Finance, and Legal.
Create engagement processes, playbooks, workflows, and training programs to enable collaboration and operational excellence.
Serve as a trusted advisor and communicator to executive leadership, translating complex renewal strategies into actionable insights.
Veeam is the #1 global market leader in data resilience, believing businesses should control all their data. Based in Seattle, Veeam protects over 550,000 customers worldwide and aims to help them keep their businesses running.
Oversee the entire renewals process, ensuring that customer contracts are renewed accurately and on time.
Collaborate with various teams such as Sales and Customer Success to drive revenue retention and customer satisfaction.
Enhance operational efficiency and compliance, directly impacting the partner's growth.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead ongoing client and agency relationships at the campaign level.
Ensure constant, clear, communication with internal teams to relay client status updates.
Identify opportunities for account growth and collaborate with Director and Sales lead on renewals, upsells and incremental service.
Impiricus is the first and only AI-powered HCP Engagement Engine, created to transform how life sciences companies support physicians. Deloitte named Impiricus the #1 fastest growing company in North America on the Fast 500 list.
Build relationships with stakeholders in hospitals and physician groups.
Partner with Customer Success to identify expansion opportunities.
Lead discovery to understand customer priorities and growth potential.
PerfectServe offers clinical communication and physician scheduling solutions. They have experienced significant growth and aim to optimize provider schedules and dynamically route messages, with a focus on patient outcomes and faster care interventions.
Execute the renewal process to ensure ARR is retained or expanded.
Build and maintain strong relationships with clients to understand their needs.
Analyze renewal metrics and trends to identify areas for improvement.
1Password provides secure and user-friendly password management and identity protection solutions. They have over 180,000 businesses using their product and value diversity, innovation, and personal growth, offering a collaborative environment.
Partner with Sales and cross-functional leadership to bridge the gap between high-level strategy and tactical execution.
Manage and scale Realtor.com’s largest subscription portfolios, driving revenue through strategic renewals and emergent product upsells.
Lead and develop an innovative sales workforce, aligning KPIs and employee engagement to deliver world-class client experiences.
Realtor.com is a leading online real estate destination, connecting buyers, sellers, and renters with trusted insights and expert guidance. They offer a suite of tools to empower people to find their way home with an easy-to-use user experience.
Develop and execute comprehensive account strategies.
Partner with retail stakeholders to identify new store locations.
Serve as senior liaison to cross functional leaders within strategic retail partners.
EcoATM is a technology company and a pioneer of device re-commerce. Through their automated kiosks and online marketplace, they enable people all over the world to join the mobile device re-use revolution. At EcoATM they know their employees are their greatest strength and the key to their continued growth and success.
Lead renewal, retention, and revenue expansion efforts.
Drive strategic new business development.
Lead and develop a regional team of Directors and Managers.
Boys & Girls Clubs of America (BGCA) is dedicated to ensuring all young people have the resources to reach their full potential. They are ranked as a Top 10 charity by Forbes and #6 by the Chronicle of Philanthropy, offering a career at the intersection of world-class scale and local impact.
Develop and execute integrated owned-channel campaigns and journeys that drive member spending behaviors.
Implement audience segmentation strategies, personalization rules, and test plans for targeted content.
Partner with analytics to develop reporting mechanisms that provide real-time program visibility and enable performance optimization.
HealthEquity's mission is to save and improve lives by empowering healthcare consumers. They aim to connect health and wealth for American families, and is committed to being an inclusive employer where every team member feels welcome and valued.