Serve as the primary point of contact and trusted advisor for each lighthouse institution throughout their multi-year engagement with DataKind.
Build and maintain strong relationships with institutional leadership grounded in trust, responsiveness, and deep understanding of each partner's context and goals.
Own the renewal process for each partnership, tracking engagement signals and proactively addressing retention risks.
Serve as a key member of the Partner Success team and as part of the Customer Success leadership team.
Develop processes and practices to standardize how partner issues are handled and resolved.
Grow and develop the skill set of the account management team.
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility. They are a team of problem solvers and innovators who celebrate their differences and know that their unique perspectives make them stronger and well-positioned for success.
Develop and execute comprehensive account strategies.
Partner with retail stakeholders to identify new store locations.
Serve as senior liaison to cross functional leaders within strategic retail partners.
EcoATM is a technology company and a pioneer of device re-commerce. Through their automated kiosks and online marketplace, they enable people all over the world to join the mobile device re-use revolution. At EcoATM they know their employees are their greatest strength and the key to their continued growth and success.
Design and lead proactive programs to maximize adoption of AI solutions.
Act as the primary advocate for partners, ensuring their needs are addressed.
Troubleshoot problems, working cross-functionally with engineering, product, and data teams.
CollegeVine deploys powerful AI agents in complex, regulated industries, specializing in building the systems that enable autonomous agents to operate entire functions securely and reliably. Originally founded in 2016, they have raised over $66m in venture funding and became a fully remote company in 2020.
Coach AEs to bring in quality, high value opportunities.
Partner with WorkWhile’s Operations team to ensure 90%+ fill rates and high-quality, reliable workers.
Lead and coach a team of Enterprise Account Executives and Account Managers.
WorkWhile helps workers earn a better living and live better lives by matching them with shifts that fit their skills, location, and life. They are backed by Khosla Ventures and recognized by the Inc. 5000 for 10x growth, WorkWhile is reshaping the future of work.
Own and manage a portfolio of small and medium business (SMB) customer accounts throughout the renewal and expansion cycle.
Build strong, consultative relationships with customers by acting as a trusted advisor and proactively engaging outside of renewal periods to reinforce ShareGate’s value.
Nurture post-onboarding relationships to drive customer satisfaction, retention, and long-term growth.
ShareGate is the leading Microsoft 365 migration and governance platform, trusted by over 100,000 IT pros. They offer a way to move business data to Microsoft 365 and help organizations stay in control once their data is migrated.
Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner.
Develop a deep understanding of Vanta’s current product offerings and take initiative to learn Vanta’s product roadmap to speak confidently when addressing customers.
Maintain strong partnerships and alignment with CSMs to understand customer health, ensure close strategic collaboration and execute harmonious communication to accounts.
Vanta helps businesses earn and prove trust by making security monitored and verified continuously. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team and started in 2018.
Own customer retention and growth: Secure renewals and identify opportunities for expansion.
Drive adoption and outcomes: Ensure customers are achieving measurable value from our solutions.
Build trusted relationships: Engage stakeholders across all levels of the institution to strengthen advocacy.
Turnitin partners with educational institutions to promote honesty, consistency, and fairness. Their diverse community of colleagues are unified by a shared desire to make a difference in education with team members in over 35 countries.
You invest in relationships that last, prioritizing trust and long-term value.
Navigate complexity, setbacks, and long sales/adoption cycles with resilience.
Work seamlessly across Sales, Customer Success, Product, and Operations for a unified experience.
Cresta is on a mission to turn every customer conversation into a competitive advantage. Its platform combines AI and human intelligence to help contact centers discover insights and empower team members to work smarter. They have a world-class team of AI and ML experts.
Own the day-to-day success of assigned clients, focusing on adoption, account health, and retention at scale.
Serve as a trusted partner by sharing relevant best practices and resources to customers.
Develop and maintain a detailed understanding of client use cases and document findings to support continuity and scale.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Own the partner lifecycle from onboarding to renewal and expansion.
Build a scalable Partner Success engine using AI and standard playbooks.
Define and manage scorecards and KPIs to drive performance and accountability.
Oura's mission is to empower every person to own their inner potential through award-winning products and the Oura Ring. As a fast-growing company focused on improving lives, they provide team members with what they need to do their best work.
Lead a team of Customer Success Managers to achieve targets for retention and engagement for home care agencies.
Build and maintain strong relationships with agency partners, serving as their main point of contact.
Analyze data and develop reports to track progress and identify areas for improvement.
A Place for Mom is the leading platform guiding families through every stage of the aging journey by simplifying the senior care search. With over 15,000 senior living communities and home care agencies, APFM has helped millions of families find care since 2000 and employees live the company values every day.
Coordinate communication across partner teams (sales, ops, and Figure’s internal team)
Track usage and performance; identify gaps and drive increased volume
Figure is transforming capital markets through blockchain. They combine blockchain's transparency and efficiency with AI-driven automation to reimagine how loans are originated, funded, and traded in secondary markets. Figure has over 170 partners and has been recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.
Act as the main point of contact for all client day-to-day communication and oversight
Project manage campaign execution to ensure all campaign requirements and timelines are met
Generate and analyze detailed campaign reporting; provide detailed insights and analysis for clients and suggest optimization strategies for increased performance
Vetcove offers a suite of platforms featuring a procurement marketplace, an ecommerce experience, and a practice management system. With backing from Y Combinator and top venture investors, they're a fast-growing, mission-driven company that over 25,000 hospitals rely on daily.
Building and maintaining strong, strategic relationships with Go1 Content Partners.
Taking ownership of partner onboarding, launches, and ongoing operational rollout.
Collaborating with global cross-functional teams to deliver seamless experiences for partners.
Go1 enables companies to achieve the impossible by maximizing the potential of their people. From a small startup to the world’s largest aggregator of learning content, Go1 has grown by solving hard problems, embracing ambiguity, and never standing still.
Own and execute inbound-led net-new opportunities within EMEA.
Lead expansions within existing accounts when scope and complexity allow.
Own renewals requiring active customer engagement, risk mitigation, or expansion discovery.
Mattermost is a collaborative workflow solution provider for defense, intelligence, security, and critical infrastructure organizations. They are trusted by governments, financial institutions, and technology companies for secure, efficient operations.
Own the post-sales relationship for indirect customers, supporting a book of business sold through Vanta’s reseller and partner channels.
Drive product adoption, value realization, and long-term retention through partner-delivered implementations and enablement.
Act as the strategic liaison between Vanta’s Customer Success and Partner teams—ensuring alignment, accountability, and consistent customer experience.
Vanta helps businesses earn and prove trust by enabling companies to improve and prove their security. They started in 2018, and have a kind and talented team, with offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney.
Ensure a smooth internal customer account transition from the Sales Rep (SR) and Customer Success Manager (CSM) while delivering on all commitments and timelines
Build strong, consultative, strategic relationships with customers that result in business growth
Foster a team atmosphere - support your teammates and share lessons learned
VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world.
Build strong, senior-level relationships with MLS leadership.
Develop and execute tailored growth strategies.
Maintain consistent account management practices.
CubiCasa is developing a scalable way to acquire property interior data by helping real estate professionals capture floor plans with their mobile app. Since 2015, they have delivered over 3,000,000 floor plans to thousands of companies, valuing collaboration, simplicity and customer satisfaction.
Drive revenue growth and ensure strong execution across accounts.
Develop ARMs into disciplined, effective owners of agency relationships.
ZipRecruiter is a leading online employment marketplace powered by AI-driven smart matching technology. They actively connect millions of job seekers and businesses of all sizes through innovative mobile, web, and email experiences, as well as deep partnerships with recruitment marketing agencies across the web.