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$164,900–$236,000/yr
US 4w PTO

  • Own the partner lifecycle from onboarding to renewal and expansion.
  • Build a scalable Partner Success engine using AI and standard playbooks.
  • Define and manage scorecards and KPIs to drive performance and accountability.

SaaS AI Data Analytics Communication

20 jobs similar to Director, Partner Success

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US

  • Design and lead proactive programs to maximize adoption of AI solutions.
  • Act as the primary advocate for partners, ensuring their needs are addressed.
  • Troubleshoot problems, working cross-functionally with engineering, product, and data teams.

CollegeVine deploys powerful AI agents in complex, regulated industries, specializing in building the systems that enable autonomous agents to operate entire functions securely and reliably. Originally founded in 2016, they have raised over $66m in venture funding and became a fully remote company in 2020.

$64,200–$99,540/yr
North America Canada

  • Manage ServiceNow relationships with our Partner Ecosystem across the AMS Region.
  • Encourage current ServiceNow Partners to develop and mature their ServiceNow practice.
  • Drive Ecosystem Governance through communication, execution plans, and reporting.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Global

  • Manage day-to-day relationships for a portfolio of Installation Partners
  • Own and resolve partner-related escalations across installation, quality, scheduling, and payment
  • Track partner performance metrics and operational KPIs

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries.

Canada

  • Lead the strategy for a customer base.
  • Build the first version of AI-augmented expansion playbook.
  • Define how to cross-sell new products.

Workleap, based in Montreal, aims to simplify work through HR and IT solutions. With over 20,000 companies using their products, they focus on simplicity and delivering exceptional value.

$127,245–$176,100/yr
US Unlimited PTO

  • Own and drive strategic health partnerships and cross-functional programs.
  • Create structure in ambiguous situations and drive programs from idea to execution.
  • Improve alignment, communications, and processes between teams.

Modern Health is a mental health benefits platform for employers, offering access to various resources for emotional, professional, social, financial, and physical well-being. They are a fully remote workforce known for its excellence and have a unique culture centered around empathy and accountability.

$110,000–$125,000/yr
US

  • Act as the primary strategic and operational contact for assigned GI practice partners.
  • Own and optimize critical workflows across referrals, onboarding, RPM requirements, logistics, eligibility, and clinical communication.
  • Collaborate closely with Clinical Ops, Product, Engineering, RCM, and Engagement teams.

Salvo Health focuses on chronic gut health and metabolic conditions, such as IBS and obesity. They assign patients a care team and offer app-based care with Remote Patient Monitoring, partnering with the patient’s local doctor for continuous care.

North America

  • Proactively identify and onboard innovative partners across the Americas who can adopt ServiceNow AI into their reference architectures.
  • Influence partner practices to incorporate ServiceNow AI for business transformation and build differentiated offerings.
  • Collaborate with partners to generate sourced pipeline opportunities with clear quarterly impact.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

$86,000–$145,000/yr
US

  • Serve as a key member of the Partner Success team and as part of the Customer Success leadership team.
  • Develop processes and practices to standardize how partner issues are handled and resolved.
  • Grow and develop the skill set of the account management team.

Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility. They are a team of problem solvers and innovators who celebrate their differences and know that their unique perspectives make them stronger and well-positioned for success.

Global

  • Collaborate with leadership to build and scale our global partnerships ecosystem.
  • Develop and lead critical strategic projects to improve efficiency and effectiveness across the partner organization.
  • Own source of truth partner performance dashboards, analytics and lead conflict management activities in partner and internal tools and systems.

Cohere's mission is to scale intelligence to serve humanity by training and deploying frontier models for developers and enterprises, building AI systems to power magical experiences. They are a team of researchers, engineers, and designers passionate about their craft, believing that a diverse range of perspectives is a requirement for building great products.

$131,000–$190,000/yr
US Canada

  • Play a critical role in owning, elevating, and scaling the operational foundation of the MSP Partner Program.
  • Ensure the partner strategy is executed consistently and efficiently across systems, processes, and workflows.
  • Act as a key connector between MSP partners and internal teams, translating program goals into clear processes and tooling.

1Password is building the foundation for a safe, productive digital future. They innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category. They have over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies.

$150,000–$190,000/yr
US

  • Own tactical execution of Dell partnership initiatives.
  • Manage partnership content by translating messaging into Dell-aligned positioning.
  • Develop a deep understanding of the Dell partnership.

Halcyon is dedicated to providing an adaptive security platform, combining advanced prevention engines and AI to stop ransomware. They are a remote-native, completely distributed global team that values diverse talent and was formed in 2021 by cyber industry veterans.

US

  • Lead enablement for strategic partners
  • Coordinate communication across partner teams (sales, ops, and Figure’s internal team)
  • Track usage and performance; identify gaps and drive increased volume

Figure is transforming capital markets through blockchain. They combine blockchain's transparency and efficiency with AI-driven automation to reimagine how loans are originated, funded, and traded in secondary markets. Figure has over 170 partners and has been recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

US

  • Assist in building and scaling a high-performing business development function.
  • Partner with BD Leads and key stakeholders to scope and assess incoming partner opportunities, including business cases, prioritization frameworks, and performance targets.
  • Act as the primary lead for post-deal (non-technical) integration, alongside the BD Leads and the Technical Program Manager.

Life360's mission is to keep people close to the ones they love. They are a remote-first company with more than 600 employees and their category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most.

$200,000–$220,000/yr
US

  • Own onboarding for new customers (non-technical), in close partnership with Solutions
  • Lead success planning per account, aligned to customer goals and use cases
  • Serve as the primary conduit for customer feedback into Product

GGWP builds AI-powered systems that help games and online communities stay safe, healthy, and scalable. Our platform supports real-time moderation, sentiment and behavior analysis, and operational tooling used by leading studios and platforms worldwide.

US Unlimited PTO

  • Coach AEs to bring in quality, high value opportunities.
  • Partner with WorkWhile’s Operations team to ensure 90%+ fill rates and high-quality, reliable workers.
  • Lead and coach a team of Enterprise Account Executives and Account Managers.

WorkWhile helps workers earn a better living and live better lives by matching them with shifts that fit their skills, location, and life. They are backed by Khosla Ventures and recognized by the Inc. 5000 for 10x growth, WorkWhile is reshaping the future of work.

$82,500–$110,000/yr
US 12w maternity

  • Manage a book of business focused on maintaining and growing partner relationships.
  • Be a trusted advisor to partners, delivering solutions to increase satisfaction and adoption.
  • Build strong relationships with multiple contacts within partner organizations.

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses with enterprise-grade, fully owned, and managed cybersecurity products.

$102,400–$128,000/yr
Canada

  • Own and support relationships with our most strategic partners, and will be directly responsible for their success.
  • Work with internal product teams to ensure we’re prioritizing the right features for our merchants, dashers & customers.
  • Design marketing and promotional campaigns for new, returning or churned customers.

DoorDash's mission is to empower local economies. They are a technology and logistics company that started with door-to-door delivery and aims to expand into all goods, growing rapidly and constantly changing. They provide a supportive environment with comprehensive benefits.

Global

  • Own product strategy and execution for partnership-related initiatives.
  • Develop a deep understanding of partner types and how customers use Hubstaff.
  • Create clear product requirements, technical specifications, and success metrics.

Hubstaff provides a time tracking and workforce management platform for remote and distributed teams. They were an early believer in the remote work movement and have been 100% remote from day one, with a high-ownership culture and ambitious goals.

$190,000–$258,000/yr
US Canada

  • Serve as the primary engineering owner for external partnership integrations, from discovery through GA launch.
  • Act as the technical counterpart in partnership discussions, validating feasibility, scope, and tradeoffs.
  • Establish and own an external integrations program that tracks work reliably across the full partnership lifecycle.

1Password is building the foundation for a safe, productive digital future. They innovate the market-leading enterprise password manager and pioneered Extended Access Management. Over 180,000 businesses trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.

Europe

  • Building and maintaining strong, strategic relationships with Go1 Content Partners.
  • Taking ownership of partner onboarding, launches, and ongoing operational rollout.
  • Collaborating with global cross-functional teams to deliver seamless experiences for partners.

Go1 enables companies to achieve the impossible by maximizing the potential of their people. From a small startup to the world’s largest aggregator of learning content, Go1 has grown by solving hard problems, embracing ambiguity, and never standing still.