Support the success and satisfaction of your portfolio of employer clients, helping ensure strong client retention and engagement
Monitor client health and engagement on an ongoing basis, flagging potential risks early and collaborating with your manager and team to develop mitigation plans.
Maintain strong client relationships, fostering satisfaction, loyalty, and advocacy, and supporting case studies or success stories where appropriate.
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs.
Own a portfolio of employer clients and be accountable for retention and growth outcomes.
Lead client implementations to drive high adoption rates among employers and their employees.
Conduct monthly/quarterly business reviews for employer clients and their broker and consultant partners.
RxSaveCard was founded in 2024 with a mission to reduce pharmacy costs for employers and their employees. Their innovative model is unique in the market, and they are building a modern, card-based approach to prescription benefits that simplifies a complicated system.
Manages client relationships to implement messaging solutions.
Acts as a point of contact for client requests.
Develops client presentations and participates in client presentations.
ConnectiveRx helps patients get on and stay on medications by providing patient support, access and adherence solutions, and data and analytics. The company strives to serve as a trusted partner, fostering a culture of innovation, collaboration, and dedication in the healthcare industry.
Deliver exceptional client satisfaction while supporting annual contract renewals.
Ensure all contractual commitments are fulfilled.
Act as primary relationship owner throughout client lifecycle.
Personify Health created a personalized health platform, bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together. Their team empowers people to lead healthier lives through data-driven solutions that reduce costs while improving health outcomes.
Serve as the main point of contact for clients, owning the relationship from start to finish with the goal of client growth and retention.
Educate clients on how native advertising and the Nativo platform can contribute to campaign success and overall digital strategy.
Manage the campaign-launch process, work cross-functionally to deliver custom solutions, and present post-campaign reports with actionable insights.
Life360's mission is to keep people close to the ones they love through their mobile app and Tile tracking devices, empowering members to protect people, pets and things. They serve approximately 96 million monthly active users across more than 180 countries with over 500 remote-first employees and have recently announced the acquisition of Nativo.
Serve as the primary point of contact for clients.
Identify and implement Client Success process enhancement opportunities.
Create and oversee client-specific and organizational KPIs.
Arine is a healthcare technology and clinical services company ensuring individuals receive the safest and most effective treatments. With a mission to redefine excellent healthcare, they tackle medication-related issues through their SaaS platform, leveraging data science, machine learning, AI, and clinical expertise.
Develop and implement comprehensive sales account plans for each customer.
Analyze revenue trends and identify sales opportunities.
Conduct quarterly and annual client business reviews.
Jobgether uses an AI-powered matching process for jobs. The system identifies top-fitting candidates which are then shared directly with the hiring company.
Create account-specific strategies to grow revenue.
Prospect and develop professional relationships.
Colibri Group provides professional education. Their culture values love, joy, boldness, teamwork, and curiosity, guiding interactions with colleagues, customers, and the community.
The Account Manager ensures successful management of accounts from execution to completion.
They serve as the primary client contact, facilitating and tracking projects and financial deliverables.
The role involves communicating client needs, ensuring timelines, and resolving potential issues.
Lumanity improves health outcomes by accelerating and optimizing access to life-changing medicines. As a global strategic partner, they bring together strategy, evidence, engagement, and technology to engineer breakthrough value and tackle tough challenges.
Build and maintain strong, long-term relationships with client stakeholders.
Serve as the main point of contact between clients and internal teams.
Translate client goals and requirements into clear internal briefs with measurable deliverables.
They are a performance-driven digital advertising agency specializing in paid media for e-commerce, lead generation, and growth-focused brands. They provide a full-service paid media solution, covering strategy, creative production, campaign management, tracking setup, and ongoing optimization to help brands scale efficiently.
Serve as a proactive, strategic partner, aligning Quinsite’s analytics solutions with evolving client objectives.
Build and sustain strong relationships with key client stakeholders by understanding their business goals, challenges, and definitions of success.
Act as a trusted content SME, translating complex healthcare data and analytics concepts into accessible insights for diverse audiences.
Launched in 2017, Quinsite is a rapidly growing M-SaaS (managed software as a service) company offering advanced analytics solutions for healthcare organizations nationwide. They have an amazing team comprised of ingenious, self-motivated, resourceful individuals who embrace core values.
Develop and execute strategic consultant relationship management initiatives.
Collaborate with internal and external partners on consultant partner strategies.
Present Omada’s solutions compellingly in various industry contexts.
Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. With more than a decade of experience and data, and 29 peer-reviewed publications, Omada’s approach is designed to improve health outcomes and contain costs.
Serve as the primary point of contact for assigned client accounts and build strong, trust-based relationships.
Understand client objectives, priorities, and operating models to drive alignment and satisfaction.
Identify and execute opportunities for incremental revenue, upselling, and cross-selling.
Jobgether is a platform that uses AI to match candidates with jobs. Jobgether shares shortlisted candidates directly with the hiring company for the final decision and next steps.
Ensure client success on our cutting-edge platform.
tvScientific is the first CTV advertising platform purpose-built for performance marketers. They combine media buying, optimization, and MMP attribution to help gaming brands automate CTV campaigns, drive app installs, and maximize Return on Ad Spend (ROAS).
Develop and analyze workflows for new client launches and existing program optimization.
Ensure business rules reflect customer’s needs and align with system functionality.
Communicate with customers and internal stakeholders.
CareTria helps clients with healthcare and pharmacy benefits. They value your passion and actions, seeking contributors to their team focused on client satisfaction.
Own the business relationship with clients, building strong, multi-threaded partnerships across key stakeholders
Drive renewals and identify opportunities to upsell and expand existing accounts
Clearly communicate Reachdesk’s value proposition, platform capabilities, and competitive advantages in a way that resonates with client goals
Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Trusted by many of the most recognized names in the technology and SaaS space, they are backed by a world-class team with hubs in New York, London, and Lisbon.
Serve as the product expert and mental health advocate for a book of business of Spring Health’s health plan customers.
Develop and maintain positive working relationships with multiple health plan customers.
Consistently demonstrate Spring Health’s value proposition and link to health plan customer’s defined success metrics.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies and have a valuation of $3.3 billion.
Own and manage assigned health plan accounts as the primary point of contact.
Build strong, trusted relationships with clients, handling escalations professionally.
Coordinate with internal teams to track and resolve complex client issues promptly.
They are focused on connecting candidates with jobs through an AI-powered matching process. They value engagement, offer continued learning opportunities, and encourage community involvement.
Support implementation and client management teams with all day-to-day client requirements
Responsible for timely and accurate management and execution of all client benefit requests
Analyze incoming client requests and work with internal and external teams to complete required plan documentation
Judi Health is an enterprise health technology company providing solutions for employers and health plans, including pharmacy benefit management and health benefit management solutions. They focus on rebuilding trust in healthcare. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table.
Lead and grow day-to-day client relationships or support senior account leaders
Develop and execute integrated digital strategies across channels
Translate client objectives into actionable plans with internal specialists
Media Cause is a mission-driven marketing and fundraising agency that helps nonprofits grow and accelerate their impact. They have 50+ full-time employees, offices in Washington DC, Atlanta, and San Francisco, with many team members working remotely, and strive to build a diverse, equitable, and inclusive agency.