Support intake, review and tracking of client services issues.
Create and maintain process documentation and workflow maps.
Identify manual processes and propose improvement opportunities.
Judi Health is an enterprise health technology company providing solutions for employers and health plans. They offer a full-service health benefit management solutions on a secure platform to rebuild trust in healthcare in the U.S.
Analyze and support non-clinical workflows across CM, CDM, and UM programs.
Translate operational and clinical requirements into process maps, SOPs, and job aids.
Support workflow automation and system optimization initiatives.
Personify Health created a personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. They serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes.
Plan and execute customer-facing virtual summits, briefings, and meetings
Partner with stakeholders to ensure messaging resonates with healthcare leaders
Manage timelines and deliverables across multiple stakeholders
Symplr is transforming how healthcare organizations operate, simplifying complex workflows, so providers can focus on delivering exceptional care. We are a remote-first company with employees working across the United States, India, and the Netherlands and are guided by values, focusing on teamwork.
Build strong, consultative relationships with employer clients to become a trusted partner and advisor.
Manage enrollment marketing and campaign planning efforts to generate awareness of our programs.
Analyze, interpret, and present program engagement and outcome metrics to demonstrate value.
Big Health's mission is to help millions back to good mental health by providing fully digital, non-drug options for the most common mental health conditions. They've pioneered the first at-scale digital therapeutic business model in partnership with some of the most prominent global healthcare organizations.
Consult with clients to discover and document needs, provide insight and guidance as clinical communication experts, and propose best practice solutions.
Design and configure high-quality applications that balance the needs of clinicians, patients, and PerfectServe.
Prioritize and manage many tasks simultaneously in a fast-paced environment.
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years, striving to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting.
Engage and enroll eligible health plan members in supportive care services.
Educate members on Tuesday Health’s service offerings and support ongoing engagement.
Provide ongoing telephonic customer service to members and their caregivers.
Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. They deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers and are shaping the future of community-based palliative care nationwide.
Partner with Client Executives and Solution owners to support discovery and solution design.
Help coordinate pilot engagements, ensuring objectives, timelines, and success metrics are clear.
Build working relationships with client stakeholders across clinical research and data science teams.
IMO Health focuses on delivering clear customer value, especially during pilot programs and early-stage deployments in the life sciences. They offer a comprehensive benefits package and aim to ensure customer satisfaction through their various solutions and services.
Oversee daily program operations and lead a diverse team.
Ensure smooth workflows and foster collaboration among teams.
Facilitate effective program execution and client engagement to impact healthcare solutions.
They connect job seekers with companies using an AI-powered matching process. Jobgether ensures applications are reviewed quickly, objectively, and fairly; company size and culture are not mentioned in the job description.
Conduct outreach calls to practices, and build immediate rapport and trust by adapting approach to their needs
Lead individual and group practice meetings to build successful workflows with the Stellar application and drive performance on key outcomes
Quickly triage inbound emails and answer questions from practices
Stellar Health helps primary care providers put patient health first with their technology platform, people, and analytics. They are a US-based Health-tech backed by Top VCs with an established product & proven operating model.
Lead business development initiatives and contribute a $500k annual book of business.
Lead customer engagements, setting expectations and managing the day-to-day work of project teams.
Build and maintain strong relationships with key client stakeholders.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $3B in revenue in their last fiscal year with extensive growth potential ahead.
Assist with healthcare operations projects, including workflow analysis and process improvement.
Support corporate compliance and regulatory documentation.
Apply healthcare policies, industry trends, and best practices.
UnityPoint Health is recognized as a Top 150 Place to Work in Healthcare. They champion a culture of belonging where everyone feels valued and respected, honoring the ways people are unique and embracing what brings us together.
Own implementation and onboarding, including project‑managing technical integrations.
Build and nurture strong, strategic, long‑term relationships across all levels of client organizations.
Develop and execute strategic account and BoB plans, including growth and expansion strategies.
Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. It is a certified Great Place to Work that values diversity, inclusion, and innovation to improve health outcomes and contain costs.
Develop and execute strategic consultant relationship management initiatives.
Collaborate with internal and external partners on consultant partner strategies.
Present Omada’s solutions compellingly in various industry contexts.
Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. With more than a decade of experience and data, and 29 peer-reviewed publications, Omada’s approach is designed to improve health outcomes and contain costs.
Responsible for being the main point of contact for TPA (an external client) for new group implementations.
Ensure all requirements are documented in the standard project templates and tools.
Manage day to day coordination and task managements for a pod of Implementation Managers and/or Implementation Specialists to maintain workplace productivity.
SmithRx is a rapidly growing, venture-backed Health-Tech company aiming to disrupt the Pharmacy Benefit Management (PBM) sector. They accomplish this through technology and customer service, with a mission-driven and collaborative culture that inspires employees.
Own a portfolio of employer clients and be accountable for retention and growth outcomes.
Lead client implementations to drive high adoption rates among employers and their employees.
Conduct monthly/quarterly business reviews for employer clients and their broker and consultant partners.
RxSaveCard was founded in 2024 with a mission to reduce pharmacy costs for employers and their employees. Their innovative model is unique in the market, and they are building a modern, card-based approach to prescription benefits that simplifies a complicated system.
Communicate clearly and professionally with team members.
Support Provider Experience initiatives by tracking project deliverables.
Maintain accurate, organized documentation to support transparency across projects.
CareCentrix is committed to making home the center of care. They offer advanced home care to improve patient health and lower healthcare costs. They value caring for their employees and strive for excellence.
Analyze and improve UM business workflows, including clinical assessments, rules, and documents.
Validate Health Services programs against business requirements and acceptance criteria.
Partner with medical directors and cross‑functional teams to review, evolve, and update InterQual and custom clinical criteria.
Wellmark is a mutual insurance company owned by its policy holders across Iowa and South Dakota, and it has built its reputation on over 80 years of trust. They are motivated by the well-being of their members and committed to sustainability and innovation.
Lead registration and configuration of end users and partners on DrFirst products.
Enhance customer experience and satisfaction through client surveys.
Independently manage multiple priorities, including customer setups and registrations.
DrFirst empowers providers and patients to achieve better health through intelligent medication management. They improve healthcare workflows and help patients start and stay on therapy with end-to-end solutions, serving over 420,000 prescribers, 71,000 pharmacies, and 2,000 hospitals.
Serve as a proactive, strategic partner, aligning Quinsite’s analytics solutions with evolving client objectives.
Build and sustain strong relationships with key client stakeholders by understanding their business goals, challenges, and definitions of success.
Act as a trusted content SME, translating complex healthcare data and analytics concepts into accessible insights for diverse audiences.
Launched in 2017, Quinsite is a rapidly growing M-SaaS (managed software as a service) company offering advanced analytics solutions for healthcare organizations nationwide. They have an amazing team comprised of ingenious, self-motivated, resourceful individuals who embrace core values.
Conduct qualitative research to synthesize insights from multiple sources.
Map end-to-end pharmacy journeys and identify key patient experience moments.
Analyze and diagnose root causes of pharmacy experience challenges.
Jobgether is a platform that helps connect job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and objectively.